post https://example.com/EVENTS.CUSTOMER.VOUCHER.LOYALTY_CARD.PENDING_POINTS.ACTIVATED
EVENT: "EVENTS.CUSTOMER.VOUCHER.LOYALTY_CARD.PENDING_POINTS.ACTIVATED"
HTTP method: POST
HTTP method: POST
The EVENTS.CUSTOMER.VOUCHER.LOYALTY_CARD.PENDING_POINTS.ACTIVATED event indicates that loyalty pending points have been successfully activated and added to a customer's loyalty card associated with a voucher. The pending points can be activated automatically after a predefined time set in days or manually with the POST Activate Member Pending Points endpoint.
This event is used in a webhook configured in Distributions in Voucherify dashboard.
Webhook documentation
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Webhook v2024-01-01 page.
Example: customer.voucher.loyalty card.pending points.activated
{
"voucher": {
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"code": "L0y4L",
"loyalty_card": {
"points": 2205,
"balance": 25,
"next_expiration_date": "2026-01-31",
"next_expiration_points": 25,
"pending_points": 1239
},
"type": "LOYALTY_CARD",
"campaign": "Loyalty programme",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"is_referral_code": false,
"holder_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"category_id": "cat_0e156dab8f2e43873a",
"active": true,
"created_at": "2024-01-18T15:18:39.015Z",
"updated_at": "2025-01-28T08:59:35.814Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 19,
"redeemed_points": 2180
},
"start_date": null,
"expiration_date": null,
"metadata": {},
"object": "voucher"
},
"voucher_pending_points_balance": {
"points": 5,
"total": 1239,
"object": "balance",
"related_object": {
"type": "voucher",
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw"
},
"operation_type": "AUTOMATIC"
},
"campaign": {
"id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"name": "Loyalty programme",
"campaign_type": "LOYALTY_PROGRAM",
"type": "AUTO_UPDATE",
"is_referral_code": false,
"voucher": {
"type": "LOYALTY_CARD",
"loyalty_card": {
"points": 0,
"expiration_rules": {
"period_type": "MONTH",
"period_value": 2,
"rounding_type": "PARTICULAR_MONTH",
"rounding_value": 1
}
},
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"code_config": {
"pattern": "########",
"length": 8,
"charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
"prefix": "",
"postfix": ""
}
},
"auto_join": false,
"join_once": true,
"active": true,
"category_id": null,
"category": null,
"metadata": {},
"start_date": null,
"expiration_date": null,
"description": null,
"created_at": "2024-01-18T15:18:38.577Z",
"updated_at": "2024-08-12T19:37:49.750Z",
"object": "campaign"
},
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"source_id": "jck-wbhk",
"metadata": {
"region": "EMEA",
"sign-up": "true"
},
"object": "customer"
},
"order": {
"id": "ord_100cc4b1b16ab710e7",
"source_id": "test_20250128-001",
"status": "PAID",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"referrer_id": null,
"amount": 2499,
"total_amount": 2499,
"items": [
{
"id": "ordli_100cc4b1b0aab710e4",
"object": "order_item",
"product_id": "prod_0f59fdfe17e465fa05",
"quantity": 1,
"amount": 500,
"price": 500,
"subtotal_amount": 500
},
{
"id": "ordli_100cc4b1b0aab710e5",
"object": "order_item",
"product_id": "prod_0f0a6020cf2c301fdd",
"quantity": 1,
"amount": 900,
"price": 900,
"subtotal_amount": 900
},
{
"id": "ordli_100cc4b1b0aab710e6",
"object": "order_item",
"product_id": "prod_0ef925321f691a234d",
"sku_id": "sku_0ef9253223e91a2354",
"quantity": 1,
"amount": 1099,
"price": 1099,
"subtotal_amount": 1099
}
],
"created_at": "2025-01-28T08:59:35.487Z",
"object": "order"
},
"pending_points": {
"id": "lopp_100e0e48afc99da421",
"voucher_id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"order_id": "ord_100cc4b1b16ab710e7",
"points": 5,
"activates_at": "2025-01-29",
"details": {
"holder_loyalty_tier": {
"id": "ltr_0e30613ad01f044517",
"name": "Loyal Star Platinum"
},
"event": {
"id": "evcus_100cc4b1b3aab710f1",
"type": "customer.order.paid",
"group_id": "v-100cc4b1ac63d4f448",
"entity_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"created_at": "2025-01-28T08:59:35.488Z",
"category": "EFFECT",
"event_source": {
"channel": "API",
"api_key": {
"name": "Primary",
"app_id": "12abc345-678d-901e-f234-gh5i6j7k8901"
}
}
},
"earning_rule": {
"id": "ern_JoE4VqpMFWOjiwQkot88WXrt",
"source": {
"banner": "PENDING POINTS TEST"
}
},
"order": {
"id": "ord_100cc4b1b16ab710e7",
"source_id": "test_20250128-001"
}
},
"created_at": "2025-01-28T08:59:35.814Z"
}
}