EVENTS.CUSTOMER.LOYALTY.TIER.PROLONGED event indicates that a customer has remained on a loyalty tier or a specific tier in a loyalty campaign under campaign rules even though they no longer qualify for it.
This event is used in a webhook configured in Distributions in Voucherify dashboard.
Event data object schema for customer.loyalty.tier.prolonged.
Simplified customer data.
Simplified campaign data.
Loyalty tier data.
Timestamp representing the date and time when the customer left the loyalty tier structure.
"2022-02-25T13:32:08.734Z"
Webhook accepted