post https://example.com/EVENTS.REDEMPTION.ROLLBACK.SUCCEEDED
EVENT: "EVENTS.REDEMPTION.ROLLBACK.SUCCEEDED"
HTTP method: POST
HTTP method: POST
The EVENTS.REDEMPTION.ROLLBACK.SUCCEEDED event indicates a redemption was successfully reversed. This occurs when a previously redeemed voucher code or promotional tier has been rolled back or undone.
This event is used in a webhook configured in Project settings in Voucherify dashboard.
Webhook documentation
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Webhook v2024-01-01 page.
Example: redemption.rollback.succeeded
{
"order": {
"id": "ord_OPBS4bwowjzQ3odiMNk09WPL",
"items": [],
"object": "order",
"status": "CANCELED",
"metadata": {},
"source_id": null,
"created_at": "2024-02-01T08:45:31.967Z",
"updated_at": "2024-02-01T10:23:52.507Z",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"referrer_id": null
},
"holder": null,
"voucher": {
"id": "v_7JItZDjNzMjqSw0BZoxNEMBfdHHB9EHf",
"code": "Refer-gift-90873378",
"type": "DISCOUNT_VOUCHER",
"active": true,
"object": "voucher",
"campaign": "Refer-gift",
"discount": {
"type": "AMOUNT",
"amount_off": 0
},
"created_at": "2024-02-01T08:44:37.539Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"updated_at": "2024-02-01T10:23:52.490Z",
"campaign_id": "camp_QULf1Wzu4yvT3cJ3IzFp76nY",
"category_id": null,
"is_referral_code": true
},
"campaign": {
"id": "camp_QULf1Wzu4yvT3cJ3IzFp76nY",
"name": "Refer-gift",
"type": "AUTO_UPDATE",
"active": true,
"object": "campaign",
"voucher": {
"gift": null,
"type": "DISCOUNT_VOUCHER",
"discount": {
"type": "AMOUNT",
"units": null,
"amount_off": 0
},
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"code_config": {
"length": 8,
"prefix": "Refer-gift-",
"charset": "0123456789",
"pattern": "########",
"postfix": ""
},
"loyalty_card": null
},
"auto_join": false,
"join_once": false,
"created_at": "2024-02-01T08:44:36.722Z",
"category_id": null,
"campaign_type": "REFERRAL_PROGRAM",
"is_referral_code": true,
"referral_program": {
"custom_event": {
"id": "ms_f1r5Tcu5T0m3v3nT5ch3ma",
"name": "sign_up"
},
"referee_reward": {
"type": "GIFT_VOUCHER",
"amount": 300,
"related_object_parent": {
"id": "camp_bfrwAVsP6Q1EM1ZjgHwheKYr",
"name": "Gift programme",
"object": "CAMPAIGN"
}
},
"conversion_event_type": "custom_event"
}
},
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"object": "customer",
"metadata": {
"region": "EMEA"
},
"source_id": "jck-wbhk"
},
"redemption": {
"id": "r_0e3ab1f3fb99fee4b9",
"date": "2024-02-01T08:45:32.014Z",
"order": {
"id": "ord_OPBS4bwowjzQ3odiMNk09WPL",
"items": [],
"object": "order",
"status": "PAID",
"metadata": {},
"source_id": null,
"created_at": "2024-02-01T08:45:31.967Z",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"referrer_id": null
},
"object": "redemption",
"result": "SUCCESS",
"status": "SUCCEEDED",
"voucher": {
"id": "v_7JItZDjNzMjqSw0BZoxNEMBfdHHB9EHf",
"code": "Refer-gift-90873378",
"active": null,
"object": "voucher",
"campaign": "Refer-gift",
"campaign_id": "camp_QULf1Wzu4yvT3cJ3IzFp76nY"
},
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"object": "customer",
"metadata": {
"region": "EMEA",
"sign-up": "true"
},
"source_id": "jck-wbhk"
},
"metadata": {},
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"tracking_id": "track_8RFQINPxgc+pykybVOUEXQ=="
},
"promotion_tier": null,
"redemption_rollback": {
"id": "rr_0e3ac8762299fef1e3",
"date": "2024-02-01T10:23:52.499Z",
"order": {
"id": "ord_OPBS4bwowjzQ3odiMNk09WPL",
"items": [],
"object": "order",
"status": "CANCELED",
"metadata": {},
"source_id": null,
"created_at": "2024-02-01T08:45:31.967Z",
"updated_at": "2024-02-01T10:23:52.507Z",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"referrer_id": null
},
"object": "redemption_rollback",
"reason": "Fraud prevention",
"result": "SUCCESS",
"status": "SUCCEEDED",
"voucher": {
"id": "v_7JItZDjNzMjqSw0BZoxNEMBfdHHB9EHf",
"code": "Refer-gift-90873378",
"type": "DISCOUNT_VOUCHER",
"active": true,
"object": "voucher",
"campaign": "Refer-gift",
"discount": {
"type": "AMOUNT",
"amount_off": 0
},
"created_at": "2024-02-01T08:44:37.539Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"updated_at": "2024-02-01T10:23:52.490Z",
"campaign_id": "camp_QULf1Wzu4yvT3cJ3IzFp76nY",
"category_id": null,
"is_referral_code": true
},
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"object": "customer",
"metadata": {
"region": "EMEA",
"sign-up": "true"
},
"source_id": "jck-wbhk"
},
"metadata": null,
"redemption": "r_0e3ab1f3fb99fee4b9",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"tracking_id": "track_8RFQINPxgc+pykybVOUEXQ=="
}
}