Skip to main content
WEBHOOK
EVENTS.REDEMPTION.ROLLBACK.SUCCEEDED
{
  "order": {
    "id": "ord_OPBS4bwowjzQ3odiMNk09WPL",
    "items": [],
    "object": "order",
    "status": "CANCELED",
    "metadata": {},
    "source_id": null,
    "created_at": "2024-02-01T08:45:31.967Z",
    "updated_at": "2024-02-01T10:23:52.507Z",
    "customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "referrer_id": null
  },
  "holder": null,
  "voucher": {
    "id": "v_7JItZDjNzMjqSw0BZoxNEMBfdHHB9EHf",
    "code": "Refer-gift-90873378",
    "type": "DISCOUNT_VOUCHER",
    "active": true,
    "object": "voucher",
    "campaign": "Refer-gift",
    "discount": {
      "type": "AMOUNT",
      "amount_off": 0
    },
    "created_at": "2024-02-01T08:44:37.539Z",
    "redemption": {
      "quantity": null,
      "redeemed_quantity": 0
    },
    "updated_at": "2024-02-01T10:23:52.490Z",
    "campaign_id": "camp_QULf1Wzu4yvT3cJ3IzFp76nY",
    "category_id": null,
    "is_referral_code": true
  },
  "campaign": {
    "id": "camp_QULf1Wzu4yvT3cJ3IzFp76nY",
    "name": "Refer-gift",
    "type": "AUTO_UPDATE",
    "active": true,
    "object": "campaign",
    "voucher": {
      "gift": null,
      "type": "DISCOUNT_VOUCHER",
      "discount": {
        "type": "AMOUNT",
        "units": null,
        "amount_off": 0
      },
      "redemption": {
        "quantity": null,
        "redeemed_quantity": 0
      },
      "code_config": {
        "length": 8,
        "prefix": "Refer-gift-",
        "charset": "0123456789",
        "pattern": "########",
        "postfix": ""
      },
      "loyalty_card": null
    },
    "auto_join": false,
    "join_once": false,
    "created_at": "2024-02-01T08:44:36.722Z",
    "category_id": null,
    "campaign_type": "REFERRAL_PROGRAM",
    "is_referral_code": true,
    "referral_program": {
      "custom_event": {
        "id": "ms_f1r5Tcu5T0m3v3nT5ch3ma",
        "name": "sign_up"
      },
      "referee_reward": {
        "type": "GIFT_VOUCHER",
        "amount": 300,
        "related_object_parent": {
          "id": "camp_bfrwAVsP6Q1EM1ZjgHwheKYr",
          "name": "Gift programme",
          "object": "CAMPAIGN"
        }
      },
      "conversion_event_type": "custom_event"
    }
  },
  "customer": {
    "id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "name": "Jack Webhook",
    "email": null,
    "object": "customer",
    "metadata": {
      "region": "EMEA"
    },
    "source_id": "jck-wbhk"
  },
  "redemption": {
    "id": "r_0e3ab1f3fb99fee4b9",
    "date": "2024-02-01T08:45:32.014Z",
    "order": {
      "id": "ord_OPBS4bwowjzQ3odiMNk09WPL",
      "items": [],
      "object": "order",
      "status": "PAID",
      "metadata": {},
      "source_id": null,
      "created_at": "2024-02-01T08:45:31.967Z",
      "customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
      "referrer_id": null
    },
    "object": "redemption",
    "result": "SUCCESS",
    "status": "SUCCEEDED",
    "voucher": {
      "id": "v_7JItZDjNzMjqSw0BZoxNEMBfdHHB9EHf",
      "code": "Refer-gift-90873378",
      "active": null,
      "object": "voucher",
      "campaign": "Refer-gift",
      "campaign_id": "camp_QULf1Wzu4yvT3cJ3IzFp76nY"
    },
    "customer": {
      "id": "cust_IdgAFZxYwwHctOk9pPuMu308",
      "name": "Jack Webhook",
      "email": null,
      "object": "customer",
      "metadata": {
        "region": "EMEA",
        "sign-up": "true"
      },
      "source_id": "jck-wbhk"
    },
    "metadata": {},
    "customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "tracking_id": "track_8RFQINPxgc+pykybVOUEXQ=="
  },
  "promotion_tier": null,
  "redemption_rollback": {
    "id": "rr_0e3ac8762299fef1e3",
    "date": "2024-02-01T10:23:52.499Z",
    "order": {
      "id": "ord_OPBS4bwowjzQ3odiMNk09WPL",
      "items": [],
      "object": "order",
      "status": "CANCELED",
      "metadata": {},
      "source_id": null,
      "created_at": "2024-02-01T08:45:31.967Z",
      "updated_at": "2024-02-01T10:23:52.507Z",
      "customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
      "referrer_id": null
    },
    "object": "redemption_rollback",
    "reason": "Fraud prevention",
    "result": "SUCCESS",
    "status": "SUCCEEDED",
    "voucher": {
      "id": "v_7JItZDjNzMjqSw0BZoxNEMBfdHHB9EHf",
      "code": "Refer-gift-90873378",
      "type": "DISCOUNT_VOUCHER",
      "active": true,
      "object": "voucher",
      "campaign": "Refer-gift",
      "discount": {
        "type": "AMOUNT",
        "amount_off": 0
      },
      "created_at": "2024-02-01T08:44:37.539Z",
      "redemption": {
        "quantity": null,
        "redeemed_quantity": 0
      },
      "updated_at": "2024-02-01T10:23:52.490Z",
      "campaign_id": "camp_QULf1Wzu4yvT3cJ3IzFp76nY",
      "category_id": null,
      "is_referral_code": true
    },
    "customer": {
      "id": "cust_IdgAFZxYwwHctOk9pPuMu308",
      "name": "Jack Webhook",
      "email": null,
      "object": "customer",
      "metadata": {
        "region": "EMEA",
        "sign-up": "true"
      },
      "source_id": "jck-wbhk"
    },
    "metadata": null,
    "redemption": "r_0e3ab1f3fb99fee4b9",
    "customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "tracking_id": "track_8RFQINPxgc+pykybVOUEXQ=="
  }
}
The EVENTS.REDEMPTION.ROLLBACK.SUCCEEDED event indicates a redemption was successfully reversed. This occurs when a previously redeemed voucher code or promotional tier has been rolled back or undone. This event is used in a webhook configured in Project settings in Voucherify dashboard.
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Introduction to webhooks page.

Body

application/json
customer
object
order
object
campaign
object
voucher
object
holder
object
promotion_tier
object
promotion_stack
object
redemption
object
redemption_rollback
object

Response