post https://example.com/EVENTS.REDEMPTION.ROLLBACK.SUCCEEDED
EVENT: "EVENTS.REDEMPTION.ROLLBACK.SUCCEEDED"
HTTP method: POST
HTTP method: POST
The EVENTS.REDEMPTION.ROLLBACK.SUCCEEDED event indicates a redemption was successfully reversed. This occurs when a previously redeemed voucher code or promotional tier has been rolled back or undone.
Webhook documentation
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Webhook v2024-01-01 page.
Example: redemption.rollback.succeeded
{
"order": {
"id": "ord_OPBS4bwowjzQ3odiMNk09WPL",
"items": [],
"object": "order",
"status": "CANCELED",
"metadata": {},
"source_id": null,
"created_at": "2024-02-01T08:45:31.967Z",
"updated_at": "2024-02-01T10:23:52.507Z",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"referrer_id": null
},
"holder": null,
"voucher": {
"id": "v_7JItZDjNzMjqSw0BZoxNEMBfdHHB9EHf",
"code": "Refer-gift-90873378",
"type": "DISCOUNT_VOUCHER",
"active": true,
"object": "voucher",
"campaign": "Refer-gift",
"discount": {
"type": "AMOUNT",
"amount_off": 0
},
"created_at": "2024-02-01T08:44:37.539Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"updated_at": "2024-02-01T10:23:52.490Z",
"campaign_id": "camp_QULf1Wzu4yvT3cJ3IzFp76nY",
"category_id": null,
"is_referral_code": true
},
"campaign": {
"id": "camp_QULf1Wzu4yvT3cJ3IzFp76nY",
"name": "Refer-gift",
"type": "AUTO_UPDATE",
"active": true,
"object": "campaign",
"voucher": {
"gift": null,
"type": "DISCOUNT_VOUCHER",
"discount": {
"type": "AMOUNT",
"units": null,
"amount_off": 0
},
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"code_config": {
"length": 8,
"prefix": "Refer-gift-",
"charset": "0123456789",
"pattern": "########",
"postfix": ""
},
"loyalty_card": null
},
"auto_join": false,
"join_once": false,
"created_at": "2024-02-01T08:44:36.722Z",
"category_id": null,
"campaign_type": "REFERRAL_PROGRAM",
"is_referral_code": true,
"referral_program": {
"custom_event": {
"id": "ms_f1r5Tcu5T0m3v3nT5ch3ma",
"name": "sign_up"
},
"referee_reward": {
"type": "GIFT_VOUCHER",
"amount": 300,
"related_object_parent": {
"id": "camp_bfrwAVsP6Q1EM1ZjgHwheKYr",
"name": "Gift programme",
"object": "CAMPAIGN"
}
},
"conversion_event_type": "custom_event"
}
},
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"object": "customer",
"metadata": {
"region": "EMEA"
},
"source_id": "jck-wbhk"
},
"redemption": {
"id": "r_0e3ab1f3fb99fee4b9",
"date": "2024-02-01T08:45:32.014Z",
"order": {
"id": "ord_OPBS4bwowjzQ3odiMNk09WPL",
"items": [],
"object": "order",
"status": "PAID",
"metadata": {},
"source_id": null,
"created_at": "2024-02-01T08:45:31.967Z",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"referrer_id": null
},
"object": "redemption",
"result": "SUCCESS",
"status": "SUCCEEDED",
"voucher": {
"id": "v_7JItZDjNzMjqSw0BZoxNEMBfdHHB9EHf",
"code": "Refer-gift-90873378",
"active": null,
"object": "voucher",
"campaign": "Refer-gift",
"campaign_id": "camp_QULf1Wzu4yvT3cJ3IzFp76nY"
},
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"object": "customer",
"metadata": {
"region": "EMEA",
"sign-up": "true"
},
"source_id": "jck-wbhk"
},
"metadata": {},
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"tracking_id": "track_8RFQINPxgc+pykybVOUEXQ=="
},
"promotion_tier": null,
"redemption_rollback": {
"id": "rr_0e3ac8762299fef1e3",
"date": "2024-02-01T10:23:52.499Z",
"order": {
"id": "ord_OPBS4bwowjzQ3odiMNk09WPL",
"items": [],
"object": "order",
"status": "CANCELED",
"metadata": {},
"source_id": null,
"created_at": "2024-02-01T08:45:31.967Z",
"updated_at": "2024-02-01T10:23:52.507Z",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"referrer_id": null
},
"object": "redemption_rollback",
"reason": "Fraud prevention",
"result": "SUCCESS",
"status": "SUCCEEDED",
"voucher": {
"id": "v_7JItZDjNzMjqSw0BZoxNEMBfdHHB9EHf",
"code": "Refer-gift-90873378",
"type": "DISCOUNT_VOUCHER",
"active": true,
"object": "voucher",
"campaign": "Refer-gift",
"discount": {
"type": "AMOUNT",
"amount_off": 0
},
"created_at": "2024-02-01T08:44:37.539Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"updated_at": "2024-02-01T10:23:52.490Z",
"campaign_id": "camp_QULf1Wzu4yvT3cJ3IzFp76nY",
"category_id": null,
"is_referral_code": true
},
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"object": "customer",
"metadata": {
"region": "EMEA",
"sign-up": "true"
},
"source_id": "jck-wbhk"
},
"metadata": null,
"redemption": "r_0e3ab1f3fb99fee4b9",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"tracking_id": "track_8RFQINPxgc+pykybVOUEXQ=="
}
}