EVENTS.REDEMPTION.FAILED event indicates that the redemption process encountered issues while applying the voucher codes or promotions tiers. As a result, the redemption was unsuccesssful.
This event is used in a webhook configured in Project settings in Voucherify dashboard.
Event data object schema for redemption.failed.
Simplified customer data.
Order information.
Simplified campaign data.
Simplified voucher data.
Details about the redeemable holder.
Simplified promotion tier data.
Simplified promotion stack data.
Simplified redemption data.
Timestamp representing the date and time when the redemption failed in the ISO 8601 format.
"2024-01-01T11:11:11.111Z"
Webhook accepted