post https://example.com/EVENTS.CUSTOMER.REWARDED.MAIN
EVENT: "EVENTS.CUSTOMER.REWARDED.MAIN"
The EVENTS.CUSTOMER.REWARDED.MAIN event indicates that a customer received a reward in exchange for points in a loyalty campaign. The action is usually a manual process started by the customer.
Webhook documentation
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Webhook v2024-01-01 page.
Example: customer.rewarded
{
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"source_id": "jck-wbhk",
"metadata": {
"region": "EMEA"
},
"object": "customer"
},
"holder": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"source_id": "jck-wbhk",
"metadata": {
"region": "EMEA"
},
"object": "customer"
},
"voucher": {
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"code": "MBOpskws",
"loyalty_card": {
"points": 900,
"balance": 850
},
"type": "LOYALTY_CARD",
"campaign": "Loyalty programme",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"is_referral_code": false,
"holder_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"category_id": null,
"active": true,
"created_at": "2024-01-18T15:18:39.015000Z",
"updated_at": "2024-01-18T15:27:56.228461Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 1,
"redeemed_points": 50
},
"object": "voucher"
},
"campaign": {
"id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"name": "Loyalty programme",
"campaign_type": "LOYALTY_PROGRAM",
"type": "AUTO_UPDATE",
"is_referral_code": false,
"voucher": {
"type": "LOYALTY_CARD",
"loyalty_card": {
"points": 0
},
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"code_config": {
"length": 8,
"prefix": "",
"charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
"pattern": "########",
"postfix": ""
}
},
"auto_join": true,
"join_once": true,
"active": true,
"category_id": null,
"created_at": "2024-01-18T15:18:38.577044Z",
"object": "campaign"
},
"redemption": {
"id": "r_0e2907cc52498573ee",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"tracking_id": "track_8RFQINPxgc+pykybVOUEXQ==",
"date": "2024-01-18T15:27:56.234000Z",
"amount": 50,
"order": {
"id": "ord_8GGVSci7FUPX1UX94qBHQPSE",
"source_id": null,
"status": "PAID",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"referrer_id": null,
"amount": 2900,
"total_amount": 2900,
"items": [
{
"object": "order_item",
"product_id": "prod_0df14b684f58f282d4",
"quantity": 1,
"amount": 2900,
"price": 2900,
"subtotal_amount": 2900
}
],
"metadata": {},
"created_at": "2024-01-18T15:27:56.175354Z",
"object": "order"
},
"reward": {
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"source_id": "jck-wbhk",
"metadata": {
"region": "EMEA"
},
"object": "customer"
},
"assignment_id": "rewa_XiIei2UpOYkLQxZ4J3U2pYlK",
"product": {
"id": "prod_0df14b7e7d8975079d",
"source_id": "star-th-bottle",
"name": "Star Thermal Bottle"
},
"id": "rew_oOrlSAeYmfh6gYGOH7JMYVzv",
"object": "reward",
"name": "Material",
"created_at": "2024-01-18T15:17:20.072326Z",
"updated_at": null,
"parameters": {
"product": {
"id": "prod_0df14b7e7d8975079d",
"sku_id": null
}
},
"type": "MATERIAL"
},
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"source_id": "jck-wbhk",
"metadata": {
"region": "EMEA"
},
"object": "customer"
},
"result": "SUCCESS",
"status": "SUCCEEDED",
"voucher": {
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"code": "MBOpskws",
"loyalty_card": {
"points": 900,
"balance": 850
},
"type": "LOYALTY_CARD",
"campaign": "Loyalty programme",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"is_referral_code": false,
"holder_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"category_id": null,
"active": true,
"created_at": "2024-01-18T15:18:39.015000Z",
"updated_at": "2024-01-18T15:27:56.228461Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 1,
"redeemed_points": 50
},
"object": "voucher"
},
"metadata": {
"location_id": []
},
"object": "redemption"
},
"reward": {
"assignment_id": "rewa_XiIei2UpOYkLQxZ4J3U2pYlK",
"product": {
"id": "prod_0df14b7e7d8975079d",
"source_id": "star-th-bottle",
"name": "Star Thermal Bottle"
},
"id": "rew_oOrlSAeYmfh6gYGOH7JMYVzv",
"object": "reward",
"name": "Material",
"type": "CAMPAIGN"
},
"referral_tier": null,
"balance": null,
"custom_event": null,
"customer_event": null
}