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Learn for how long Voucherify keeps selected transactional data by default.
For API request logs, see Audit log. For GDPR and CCPA procedures, see Security and data protection.

Default retention periods

The default retention periods are as follows. Redemption rollback has a 3-month action window: you can create a rollback only for a successful redemption that is at most 3 months old. That limit does not delete data. Once a rollback succeeds, the rollback record is stored with redemptions and is kept indefinitely, the same as the original redemption. See Validations and redemptions and Fraud prevention best practices.
Last modified on November 9, 2026