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Documentation Index

Fetch the complete documentation index at: https://docs.voucherify.io/llms.txt

Use this file to discover all available pages before exploring further.

Apart from managing campaigns, you can manage individual vouchers in Voucherify. For example, you can manually edit a customer’s gift card credit balance or disable a discount coupon when you suspect a customer of discount abuse.

Activate or deactivate a voucher

Activate or deactivate vouchers directly from the campaign view.
  1. Open the campaign details.
  2. Go to the Vouchers, Referral code, or Loyalty card tab, depending on the campaign type.
  3. Click the three-dot menu next to the voucher.
  4. Activate or Deactivate to enable or disable the voucher.
A disabled voucher isn’t returned when checking eligibility and it can’t be validated or redeemed.

Update voucher

You can update a single voucher manually by editing it. Go to a given voucher and click the pencil icon in the top right corner to edit it. Depending on the voucher type, you can modify different details. The details edited in the voucher override the settings set up for its campaign. For example, you can change the time frame of a discount coupon, so that it’s active at different times than the campaign. Additionally, for gift and loyalty cards, you can add or subtract their credits or loyalty points by clicking the Adjust credits or Adjust points button in the top right corner of a card view. Some functionalities, like validation rules, can’t be edited for an individual voucher and they always use the campaign setting. To update many vouchers, use code import:

Export vouchers

Export vouchers to print or use them in external systems. To export all or filtered vouchers:
  1. Go to Vouchers.
  2. Apply filters (optional).
  3. Click Manage filtered vouchers.
  4. Click Export filtered vouchers.
You can also export vouchers by going to a campaign and clicking the three-dot menu > Export to CSV. This exports all campaign vouchers, even if filters are applied.

Delete voucher

Delete vouchers when they are no longer needed.
  1. Click the three-dot menu next to the voucher.
  2. Click Delete.
  3. Choose one of the following options:
    • Move to bin: Soft delete; you can’t reuse the code. Moreover, you can’t restore the voucher from the bin.
    • Delete permanently: Permanent delete. You can reuse the code later.
Read more about the features related to voucher maintenance.
Manage vouchers programmatically with the Voucherify API. Each voucher is identified by a unique code or Voucherify-assigned id, and belongs to a campaign (or is a generic/standalone voucher). Use these endpoints to find, update, enable or disable, and delete vouchers, as well as to adjust gift card balances or loyalty card points.Find vouchers:Update vouchers:Enable, disable, and delete:Import vouchers:
Last modified on May 8, 2026