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Documentation Index

Fetch the complete documentation index at: https://docs.voucherify.io/llms.txt

Use this file to discover all available pages before exploring further.

Voucherify provides analytics tools that help you monitor promotional performance and system usage. You can review data in three main places:
  • Dashboard: Project-level overview of redemptions, API calls, and campaign performance for marketers.
  • Project Settings: Project-specific usage analytics for project admins.
  • Team Settings: Organization-level usage analytics for account owners.

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Dashboard overview

The home Dashboard shows a summary of activity in your project. You can select a time window in the top right corner.

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Key metrics

At the top of the dashboard, there are indicators that help you understand promotional activity and overall platform usage:
  • Total redemptions: The total number of successful voucher and promotion redemptions in the selected period.
  • Revenue impact: The total discount value applied to orders.
  • Active campaigns: The number of campaigns that are currently running.
  • Daily API calls: The total number of API requests in the selected period.
The Redemption trends chart shows how successful and failed redemptions change over time. This allows you to compare success and failure rates during the selected timeframe. Use this data to monitor campaign health, promotion tactics, and weak points in the customer journey.

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Top campaigns

The Top campaigns table shows campaigns with the highest number of redemptions. The table includes:
  • Campaign name
  • Number of redemptions
  • Success rate
  • Trend indicator
The trend indicator compares this period with the previous one to display the performance direction.

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Insights and alerts

The Insights & alerts section displays important notifications related to your campaigns, for example, a campaign is about to expire. Each alert includes basic information and a direct action button, such as reviewing or extending a campaign.

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Project settings

Required permissionsBy default, the account owner can access Project Settings. Users with proper access granted by the owner, such as users assigned the default Admin role, can also view and manage Project Settings.
Project settings provide analytics for the current project environment. In the API usage tab, you can monitor:
  • API calls per hour in the current project
  • API calls during the subscription cycle
  • Integration webhook calls per day
  • Messages per day
  • Messages per month
Some charts may show organization-level limits when those limits also apply to the project.

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Team settings

Required permissions Only the account owner can view and manage Team settings.
The Subscription tab in Team settings provides organization-level analytics across all projects in your account. This way you can track API call, message, and webhook usage. Go to Team settings > Subscription to view the following usage data:
  • Management API calls per hour: Monitor the frequency of management API requests across the entire account.
    Enterprise feature The Management API is an enterprise feature. Contact Voucherify support or your account manager to enable this functionality.
  • API calls per hour in a project: Track API traffic for specific projects. This chart displays the activity relative to the API limit defined in your current plan.
  • API calls per subscription cycle: View the total number of API calls used during the current billing period to ensure your account remains within plan limits.
  • Integration webhook calls per day: Analyze the volume of webhook traffic generated by external integrations connected to your Voucherify account.
  • Messages per day and per month: Monitor the total volume of distribution messages sent across all projects to track communication outreach.
Last modified on May 8, 2026