Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.voucherify.io/llms.txt

Use this file to discover all available pages before exploring further.

PrerequisitesTo maintain promotion tiers, you need:
  • An active promotion campaign with at least one promotion tier
  • Dashboard access with campaign management permissions
Use this guide to manage promotion tiers after creation. You can review tier configuration, update settings, temporarily disable tiers, and reuse tier setups in other campaigns or projects.

​
Access promotion tiers

You can access promotion tiers in two ways:
  • From the global Promotion tiers tab in Campaign hub > Campaigns
  • From the Tiers tab inside a promotion campaign
Use these views to:
  • Review tier configuration
  • Edit promotion tiers
  • Enable or disable tiers
  • Transfer tiers to another project
  • Create templates from tiers
  • Delete promotion tiers

​
Edit promotion tier

You can update selected promotion tier settings after creation. Depending on the tier configuration, you can update:
  • Metadata
  • Banner messages
  • Validation rules
  • Time limits
  • Discount configuration
Changes affect future qualification, validation, and redemption attempts.

​
Enable or disable a promotion tier

Enable or disable promotion tiers to control when customers can qualify for them. Open the promotion tier details view, then:
  • Select Disable to stop validations and redemptions for the tier.
  • Select Enable to make the tier available again.
Disabled promotion tiers are not returned during qualification checks and cannot be redeemed.

​
Reuse promotion tier configuration

Voucherify provides two ways to reuse promotion tier settings in other campaigns and projects.

​
Create template from tier

To create a template from a tier, open the promotion tier details view and click Create template. Templates work best for reusable promotion setups that you plan to use across multiple campaigns or projects. You can use templates to:
  • Create new promotion tiers with the same configuration
  • Create new discount campaigns faster
  • Copy templates between projects
  • Standardize promotion setup across teams

​
Transfer promotion tier

Use Transfer when you want to copy a tier without creating a template first. You can also transfer tiers between projects within the same cluster. Transfer lets you:
  • Create a new promotion campaign with a new tier based on the selected configuration
  • Create a new tier in an existing promotion campaign
To transfer a tier, open the three-dot menu (⋮) next to the tier and select Transfer.
Templates and Transfer work only within the same cluster. To use the configuration in another cluster, first copy the template to a project in the target cluster.

​
Delete promotion tier

Delete promotion tiers that are no longer needed. Go to the Promotion tiers tab and open the three-dot menu (⋮) next to the tier. Click Delete to remove the tier from the campaign. Deleted tiers are removed permanently from Voucherify and they are no longer returned during qualification checks and cannot be redeemed. Explore the following features for deeper understanding of promotion tier maintenance.
Save and reuse promotion tier configurations.For more details, see Campaign templates.
Use categories and stacking rules to control how promotion tiers are combined during validation and redemption.For more details, see Stacking rules.
Learn how to create and configure promotion campaigns with promotion tiers.For more details, see Create cart promotions.
Last modified on May 21, 2026