{
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"source_id": "jck-wbhk",
"metadata": {
"region": "EMEA",
"sign-up": "true"
},
"object": "customer"
},
"campaign": {
"id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"name": "Loyalty programme",
"campaign_type": "LOYALTY_PROGRAM",
"type": "AUTO_UPDATE",
"is_referral_code": false,
"voucher": {
"type": "LOYALTY_CARD",
"loyalty_card": {
"points": 0,
"expiration_rules": {
"period_type": "MONTH",
"period_value": 2,
"rounding_type": "PARTICULAR_MONTH",
"rounding_value": 1
}
},
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"code_config": {
"pattern": "########",
"length": 8,
"charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
"prefix": "",
"postfix": ""
}
},
"auto_join": false,
"join_once": true,
"active": true,
"category_id": null,
"category": null,
"metadata": {},
"start_date": null,
"expiration_date": null,
"description": null,
"created_at": "2024-01-18T15:18:38.577Z",
"updated_at": "2024-08-12T19:37:49.750Z",
"object": "campaign"
},
"voucher": {
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"code": "L0y4L",
"loyalty_card": {
"points": 28786,
"balance": 5156,
"next_expiration_date": "2026-01-31",
"next_expiration_points": 23786,
"pending_points": 41,
"subtracted_points": 4000
},
"type": "LOYALTY_CARD",
"campaign": "Loyalty programme",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"is_referral_code": false,
"holder_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"category_id": "cat_0e156dab8f2e43873a",
"active": true,
"created_at": "2024-01-18T15:18:39.015Z",
"updated_at": "2025-03-06T11:39:53.395Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 262,
"redeemed_points": 19630
},
"start_date": null,
"expiration_date": null,
"metadata": {},
"object": "voucher"
},
"voucher_pending_points_balance": {
"points": 10,
"total": 41,
"object": "balance",
"related_object": {
"type": "voucher",
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw"
},
"operation_type": "MANUAL"
},
"order": {
"id": "ord_103c8af3c09ea311b4",
"source_id": null,
"status": "PAID",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"referrer_id": null,
"amount": 36500,
"discount_amount": 50,
"total_discount_amount": 50,
"total_amount": 36450,
"items": [
{
"id": "ordli_103c8af3c09ea311b5",
"object": "order_item",
"source_id": "adv-scks",
"related_object": "product",
"quantity": 1,
"amount": 1500,
"price": 1500,
"subtotal_amount": 1500
},
{
"id": "ordli_103c8af3c09ea311b6",
"object": "order_item",
"source_id": "adv-tshirt",
"related_object": "product",
"quantity": 2,
"amount": 5000,
"price": 2500,
"subtotal_amount": 5000
},
{
"id": "ordli_103c8af3c09ea311b7",
"object": "order_item",
"source_id": "adv-poster",
"related_object": "product",
"quantity": 10,
"amount": 25000,
"price": 2500,
"subtotal_amount": 25000
},
{
"id": "ordli_103c8af3c09ea311b8",
"object": "order_item",
"source_id": "adv-poster",
"related_object": "product",
"quantity": 1,
"amount": 2500,
"price": 2500,
"subtotal_amount": 2500
},
{
"id": "ordli_103c8af3c09ea311b9",
"object": "order_item",
"source_id": "adv-poster",
"related_object": "product",
"quantity": 1,
"amount": 2500,
"price": 2500,
"subtotal_amount": 2500
}
],
"metadata": {},
"created_at": "2025-03-06T11:34:24.301Z",
"updated_at": "2025-03-06T11:34:24.366Z",
"object": "order"
},
"pending_points": {
"id": "lopp_103dd48adba7591619",
"voucher_id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"order_id": "ord_103c8af3c09ea311b4",
"points": 35,
"activates_at": "2025-03-07",
"details": {
"holder_loyalty_tier": {
"id": "ltr_0e30613ad01f044517",
"name": "Loyal Star Platinum"
},
"event": {
"id": "evcus_103c8af3cedea311c3",
"type": "customer.order.paid",
"group_id": "v-103c8af396ae968360",
"entity_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"created_at": "2025-03-06T11:34:24.302Z",
"category": "EFFECT",
"event_source": {
"channel": "API",
"api_key": {
"name": "Primary",
"app_id": "12abc345-678d-901e-f234-gh5i6j7k8901"
}
}
},
"earning_rule": {
"id": "ern_F8RCTaDdMTUo0pOBQBBHr5el",
"source": {
"banner": "Earn points and wait"
}
},
"order": {
"id": "ord_103c8af3c09ea311b4",
"source_id": null
}
},
"created_at": "2025-03-06T11:34:24.483Z",
"updated_at": "2025-03-06T11:39:53.395Z"
}
}WEBHOOK
EVENTS.CUSTOMER.VOUCHER.LOYALTY_CARD.PENDING_POINTS.UPDATED
{
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"source_id": "jck-wbhk",
"metadata": {
"region": "EMEA",
"sign-up": "true"
},
"object": "customer"
},
"campaign": {
"id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"name": "Loyalty programme",
"campaign_type": "LOYALTY_PROGRAM",
"type": "AUTO_UPDATE",
"is_referral_code": false,
"voucher": {
"type": "LOYALTY_CARD",
"loyalty_card": {
"points": 0,
"expiration_rules": {
"period_type": "MONTH",
"period_value": 2,
"rounding_type": "PARTICULAR_MONTH",
"rounding_value": 1
}
},
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"code_config": {
"pattern": "########",
"length": 8,
"charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
"prefix": "",
"postfix": ""
}
},
"auto_join": false,
"join_once": true,
"active": true,
"category_id": null,
"category": null,
"metadata": {},
"start_date": null,
"expiration_date": null,
"description": null,
"created_at": "2024-01-18T15:18:38.577Z",
"updated_at": "2024-08-12T19:37:49.750Z",
"object": "campaign"
},
"voucher": {
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"code": "L0y4L",
"loyalty_card": {
"points": 28786,
"balance": 5156,
"next_expiration_date": "2026-01-31",
"next_expiration_points": 23786,
"pending_points": 41,
"subtracted_points": 4000
},
"type": "LOYALTY_CARD",
"campaign": "Loyalty programme",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"is_referral_code": false,
"holder_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"category_id": "cat_0e156dab8f2e43873a",
"active": true,
"created_at": "2024-01-18T15:18:39.015Z",
"updated_at": "2025-03-06T11:39:53.395Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 262,
"redeemed_points": 19630
},
"start_date": null,
"expiration_date": null,
"metadata": {},
"object": "voucher"
},
"voucher_pending_points_balance": {
"points": 10,
"total": 41,
"object": "balance",
"related_object": {
"type": "voucher",
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw"
},
"operation_type": "MANUAL"
},
"order": {
"id": "ord_103c8af3c09ea311b4",
"source_id": null,
"status": "PAID",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"referrer_id": null,
"amount": 36500,
"discount_amount": 50,
"total_discount_amount": 50,
"total_amount": 36450,
"items": [
{
"id": "ordli_103c8af3c09ea311b5",
"object": "order_item",
"source_id": "adv-scks",
"related_object": "product",
"quantity": 1,
"amount": 1500,
"price": 1500,
"subtotal_amount": 1500
},
{
"id": "ordli_103c8af3c09ea311b6",
"object": "order_item",
"source_id": "adv-tshirt",
"related_object": "product",
"quantity": 2,
"amount": 5000,
"price": 2500,
"subtotal_amount": 5000
},
{
"id": "ordli_103c8af3c09ea311b7",
"object": "order_item",
"source_id": "adv-poster",
"related_object": "product",
"quantity": 10,
"amount": 25000,
"price": 2500,
"subtotal_amount": 25000
},
{
"id": "ordli_103c8af3c09ea311b8",
"object": "order_item",
"source_id": "adv-poster",
"related_object": "product",
"quantity": 1,
"amount": 2500,
"price": 2500,
"subtotal_amount": 2500
},
{
"id": "ordli_103c8af3c09ea311b9",
"object": "order_item",
"source_id": "adv-poster",
"related_object": "product",
"quantity": 1,
"amount": 2500,
"price": 2500,
"subtotal_amount": 2500
}
],
"metadata": {},
"created_at": "2025-03-06T11:34:24.301Z",
"updated_at": "2025-03-06T11:34:24.366Z",
"object": "order"
},
"pending_points": {
"id": "lopp_103dd48adba7591619",
"voucher_id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"order_id": "ord_103c8af3c09ea311b4",
"points": 35,
"activates_at": "2025-03-07",
"details": {
"holder_loyalty_tier": {
"id": "ltr_0e30613ad01f044517",
"name": "Loyal Star Platinum"
},
"event": {
"id": "evcus_103c8af3cedea311c3",
"type": "customer.order.paid",
"group_id": "v-103c8af396ae968360",
"entity_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"created_at": "2025-03-06T11:34:24.302Z",
"category": "EFFECT",
"event_source": {
"channel": "API",
"api_key": {
"name": "Primary",
"app_id": "12abc345-678d-901e-f234-gh5i6j7k8901"
}
}
},
"earning_rule": {
"id": "ern_F8RCTaDdMTUo0pOBQBBHr5el",
"source": {
"banner": "Earn points and wait"
}
},
"order": {
"id": "ord_103c8af3c09ea311b4",
"source_id": null
}
},
"created_at": "2025-03-06T11:34:24.483Z",
"updated_at": "2025-03-06T11:39:53.395Z"
}
}TheDocumentation Index
Fetch the complete documentation index at: https://docs.voucherify.io/llms.txt
Use this file to discover all available pages before exploring further.
EVENTS.CUSTOMER.VOUCHER.LOYALTY_CARD.PENDING_POINTS.UPDATED event indicates that loyalty pending points have been updated on a customer’s loyalty card associated with a voucher. The pending points can be updated by adding or subtracting points.
This event is used in a webhook configured in Distributions in Voucherify dashboard.
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Introduction to webhooks page.
Body
application/json
Event data object schema for customer.voucher.loyalty_card.pending_points.updated.
Simplified customer data.
Show child attributes
Show child attributes
Simplified campaign data.
Show child attributes
Show child attributes
Simplified voucher data.
Show child attributes
Show child attributes
Contains information on how the balance was affected by the transaction.
Show child attributes
Show child attributes
Order information.
Show child attributes
Show child attributes
Contains details about the pending point entry.
Show child attributes
Show child attributes
Response
Webhook accepted
Last modified on January 27, 2026
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