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WEBHOOK
EVENTS.CUSTOMER.SEGMENT.ENTERED
{
  "customer": {
    "id": "cust_5P5B8oy1pxM3sTOZ8qDpmkpG",
    "source_id": "a-tst",
    "name": "Alex Test",
    "address": {
      "city": null,
      "state": null,
      "line_1": null,
      "line_2": null,
      "country": null,
      "postal_code": null
    },
    "summary": {
      "redemptions": {
        "total_redeemed": 0,
        "total_failed": 0,
        "total_succeeded": 0,
        "total_rolled_back": 0,
        "total_rollback_failed": 0,
        "total_rollback_succeeded": 0,
        "gift": {
          "redeemed_amount": 0,
          "amount_to_go": 0
        },
        "loyalty_card": {
          "redeemed_points": 0,
          "points_to_go": 0
        }
      },
      "orders": {
        "total_amount": 0,
        "total_count": 0,
        "average_amount": 0,
        "last_order_amount": 0
      }
    },
    "loyalty": {
      "points": 0,
      "referred_customers": 0,
      "campaigns": {}
    },
    "referrals": {
      "total": 0,
      "campaigns": []
    },
    "metadata": {},
    "system_metadata": {},
    "created_at": "2024-02-29T14:04:46.506Z",
    "object": "customer"
  },
  "segment": {
    "id": "seg_n3vVcU5t0m3rs4rEPr3C1oU5",
    "name": "New Customers",
    "object": "segment"
  }
}
The EVENTS.CUSTOMER.SEGMENT.ENTERED event indicates that a customer has joined a customer segment. It returns details about the customer and the segment. When the event is used in a “Customer entered segment” distribution webhook, the data object always contains the following required objects:
  • customer,
  • segment.
Additional objects are also sent depending on the purpose:
  • “Notify customers about promotion” sends also the following objects:
    • campaign,
    • promotion_tier,
  • “Send and publish unique codes from campaign” sends also the following objects:
    • campaign,
    • voucher,
    • publication,
  • “Send plain message to customers” sends only the basic objects listed above.
This event is used in a webhook configured in Distributions in Voucherify dashboard.
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Introduction to webhooks page.

Body

application/json

Event data object schema for customer.segment.entered

customer
object
required

Customer details with details about loyalty and referral programs.

segment
object
required

Simplified segment data.

campaign
object

Details about the campaign related to the distribution with a promotion or send voucher purpose.

voucher
object

Details about the voucher related to the distribution with a send voucher purpose.

publication
object

Details about the publication related to the distribution with a send voucher purpose.

promotion_tier
object

Details about the promotion tier related to the distribution with a promotion purpose.

Response

Webhook accepted

I