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WEBHOOK
EVENTS.CUSTOMER.LOYALTY.TIER.PROLONGED
{
  "customer": {
    "id": "cust_ufwK2qUNGDYxa1aji7XKzuHm",
    "name": "Jean Genie",
    "email": null,
    "source_id": "jn-gn",
    "metadata": {},
    "object": "customer"
  },
  "campaign": {
    "id": "camp_mvZmZkLz3Dq2llncChsCr00g",
    "name": "Loyalty for tier prolonged",
    "campaign_type": "LOYALTY_PROGRAM",
    "type": "AUTO_UPDATE",
    "is_referral_code": false,
    "voucher": {
      "type": "LOYALTY_CARD",
      "loyalty_card": {
        "points": 0,
        "expiration_rules": {
          "period_type": "MONTH",
          "period_value": 1
        }
      },
      "redemption": {
        "quantity": null,
        "redeemed_quantity": 0
      },
      "code_config": {
        "length": 3,
        "prefix": "Prolong-",
        "charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
        "pattern": "###",
        "postfix": ""
      }
    },
    "auto_join": false,
    "join_once": true,
    "active": true,
    "category_id": null,
    "category": null,
    "metadata": {},
    "start_date": null,
    "expiration_date": null,
    "description": null,
    "created_at": "2024-03-14T10:31:23.170Z",
    "updated_at": "2024-03-15T08:48:07.080Z",
    "object": "campaign"
  },
  "loyalty_tier": {
    "id": "ltr_0e70dcf4bc23747d1a",
    "name": "Tier-01",
    "campaign_id": "camp_mvZmZkLz3Dq2llncChsCr00g",
    "metadata": {},
    "created_at": "2024-03-14T10:31:23.632Z",
    "updated_at": null,
    "earning_rules": {},
    "rewards": {},
    "config": {
      "points": {
        "from": 50,
        "to": 99
      }
    },
    "points": {
      "from": 50,
      "to": 99
    },
    "object": "loyalty_tier"
  },
  "created_at": "2024-03-19T00:02:13.529Z"
}
The EVENTS.CUSTOMER.LOYALTY.TIER.PROLONGED event indicates that a customer has remained on a loyalty tier or a specific tier in a loyalty campaign under campaign rules even though they no longer qualify for it. This event is used in a webhook configured in Distributions in Voucherify dashboard.
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Introduction to webhooks page.

Body

application/json
customer
object
required
campaign
object
required
loyalty_tier
object
required
created_at
string<date-time>
required
Example:

Response