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WEBHOOK
EVENTS.CUSTOMER.REWARDED
{
  "customer": {
    "id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "name": "Jack Webhook",
    "email": null,
    "source_id": "jck-wbhk",
    "metadata": {
      "region": "EMEA"
    },
    "object": "customer"
  },
  "holder": {
    "id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "name": "Jack Webhook",
    "email": null,
    "source_id": "jck-wbhk",
    "metadata": {
      "region": "EMEA"
    },
    "object": "customer"
  },
  "voucher": {
    "id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
    "code": "L0y4L",
    "loyalty_card": {
      "points": 900,
      "balance": 850
    },
    "type": "LOYALTY_CARD",
    "campaign": "Loyalty programme",
    "campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
    "is_referral_code": false,
    "holder_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "category_id": null,
    "active": true,
    "created_at": "2024-01-18T15:18:39.015000Z",
    "updated_at": "2024-01-18T15:27:56.228461Z",
    "redemption": {
      "quantity": null,
      "redeemed_quantity": 1,
      "redeemed_points": 50
    },
    "object": "voucher"
  },
  "campaign": {
    "id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
    "name": "Loyalty programme",
    "campaign_type": "LOYALTY_PROGRAM",
    "type": "AUTO_UPDATE",
    "is_referral_code": false,
    "voucher": {
      "type": "LOYALTY_CARD",
      "loyalty_card": {
        "points": 0
      },
      "redemption": {
        "quantity": null,
        "redeemed_quantity": 0
      },
      "code_config": {
        "length": 8,
        "prefix": "",
        "charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
        "pattern": "########",
        "postfix": ""
      }
    },
    "auto_join": true,
    "join_once": true,
    "active": true,
    "category_id": null,
    "created_at": "2024-01-18T15:18:38.577044Z",
    "object": "campaign"
  },
  "redemption": {
    "id": "r_0e2907cc52498573ee",
    "customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "tracking_id": "track_8RFQINPxgc+pykybVOUEXQ==",
    "date": "2024-01-18T15:27:56.234000Z",
    "amount": 50,
    "order": {
      "id": "ord_8GGVSci7FUPX1UX94qBHQPSE",
      "source_id": null,
      "status": "PAID",
      "customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
      "referrer_id": null,
      "amount": 2900,
      "total_amount": 2900,
      "items": [
        {
          "object": "order_item",
          "product_id": "prod_0df14b684f58f282d4",
          "quantity": 1,
          "amount": 2900,
          "price": 2900,
          "subtotal_amount": 2900
        }
      ],
      "metadata": {},
      "created_at": "2024-01-18T15:27:56.175354Z",
      "object": "order"
    },
    "reward": {
      "customer": {
        "id": "cust_IdgAFZxYwwHctOk9pPuMu308",
        "name": "Jack Webhook",
        "email": null,
        "source_id": "jck-wbhk",
        "metadata": {
          "region": "EMEA"
        },
        "object": "customer"
      },
      "assignment_id": "rewa_XiIei2UpOYkLQxZ4J3U2pYlK",
      "product": {
        "id": "prod_0df14b7e7d8975079d",
        "source_id": "star-th-bottle",
        "name": "Star Thermal Bottle"
      },
      "id": "rew_oOrlSAeYmfh6gYGOH7JMYVzv",
      "object": "reward",
      "name": "Material",
      "created_at": "2024-01-18T15:17:20.072326Z",
      "updated_at": null,
      "parameters": {
        "product": {
          "id": "prod_0df14b7e7d8975079d",
          "sku_id": null
        }
      },
      "type": "MATERIAL"
    },
    "customer": {
      "id": "cust_IdgAFZxYwwHctOk9pPuMu308",
      "name": "Jack Webhook",
      "email": null,
      "source_id": "jck-wbhk",
      "metadata": {
        "region": "EMEA"
      },
      "object": "customer"
    },
    "result": "SUCCESS",
    "status": "SUCCEEDED",
    "voucher": {
      "id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
      "code": "L0y4L",
      "loyalty_card": {
        "points": 900,
        "balance": 850
      },
      "type": "LOYALTY_CARD",
      "campaign": "Loyalty programme",
      "campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
      "is_referral_code": false,
      "holder_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
      "category_id": null,
      "active": true,
      "created_at": "2024-01-18T15:18:39.015000Z",
      "updated_at": "2024-01-18T15:27:56.228461Z",
      "redemption": {
        "quantity": null,
        "redeemed_quantity": 1,
        "redeemed_points": 50
      },
      "object": "voucher"
    },
    "metadata": {
      "location_id": []
    },
    "object": "redemption"
  },
  "reward": {
    "assignment_id": "rewa_XiIei2UpOYkLQxZ4J3U2pYlK",
    "product": {
      "id": "prod_0df14b7e7d8975079d",
      "source_id": "star-th-bottle",
      "name": "Star Thermal Bottle"
    },
    "id": "rew_oOrlSAeYmfh6gYGOH7JMYVzv",
    "object": "reward",
    "name": "Material",
    "type": "CAMPAIGN"
  },
  "referral_tier": null,
  "balance": null,
  "custom_event": null,
  "customer_event": null
}

Documentation Index

Fetch the complete documentation index at: https://docs.voucherify.io/llms.txt

Use this file to discover all available pages before exploring further.

The EVENTS.CUSTOMER.REWARDED event indicates that a customer received a reward in exchange for points in a loyalty campaign. The action is usually a manual process started by the customer. This event is used in a webhook configured in Distributions in Voucherify dashboard.
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Introduction to webhooks page.

Body

application/json

Event data object schema for customer.rewarded.

​
customer
Simple Customer · object

Simplified customer data.

​
holder
Simple Customer · object

Details about the redeemable holder.

​
voucher
Simple Voucher · object

Simplified voucher data.

​
campaign
Simple Campaign · object

Simplified campaign data.

​
redemption
Redemption Internal · object

Redemption data used for internal communication

​
reward
Simple Redemption Reward Result · object

Simplified redemption reward result data

​
referral_tier
Simple Referral Tier · object

Simplified referral tier data.

​
balance
object

Balance changed by the event.

​
custom_event
Custom Event · object

Details about the custom event.

​
customer_event
object

Response

Webhook accepted

Last modified on January 27, 2026