{
"holder": {
"id": "cust_2myfc5acSBgoMV72R5tyTBc8",
"name": "John Demo",
"email": null,
"object": "customer",
"source_id": "130524-01"
},
"reward": {
"id": "rew_6cXu5JUKsjDo1T1LmFLF3eML",
"name": "reward",
"type": "CAMPAIGN",
"object": "reward",
"product": {
"id": "prod_0d460f397b92a82905",
"name": "laptop",
"source_id": "laptop_123"
},
"assignment_id": "rewa_W4BkaZz7mOwwzlIMfBVQJo0j"
},
"source": {
"id": "r_0ebe386a24c311bff7",
"type": "redemption"
},
"balance": null,
"voucher": {
"id": "v_p7NP2qmQaMXsNHzb9ujPVjqgDJzJ2ccQ",
"code": "H0h9royZ",
"type": "LOYALTY_CARD",
"active": true,
"object": "voucher",
"campaign": "loyalty_1305",
"metadata": {},
"holder_id": "cust_2myfc5acSBgoMV72R5tyTBc8",
"created_at": "2024-05-13T10:24:01.084Z",
"redemption": {
"quantity": null,
"redeemed_points": 300,
"redeemed_quantity": 3
},
"start_date": null,
"updated_at": "2024-05-13T12:34:01.487Z",
"campaign_id": "camp_wce3U0BUekz2YGVl1F43Tvd4",
"category_id": null,
"loyalty_card": {
"points": 370,
"balance": 70
},
"expiration_date": null,
"is_referral_code": false
},
"campaign": {
"id": "camp_wce3U0BUekz2YGVl1F43Tvd4",
"name": "loyalty_1305",
"type": "AUTO_UPDATE",
"active": true,
"object": "campaign",
"voucher": {
"gift": null,
"type": "LOYALTY_CARD",
"discount": null,
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"code_config": {
"length": 8,
"prefix": "",
"charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
"pattern": "########",
"postfix": ""
},
"loyalty_card": {
"points": 0
}
},
"category": null,
"metadata": {},
"auto_join": false,
"join_once": true,
"created_at": "2024-05-13T10:23:57.997Z",
"start_date": null,
"category_id": null,
"description": null,
"campaign_type": "LOYALTY_PROGRAM",
"expiration_date": null,
"is_referral_code": false
},
"customer": {
"id": "cust_2myfc5acSBgoMV72R5tyTBc8",
"name": "John Demo",
"email": null,
"object": "customer",
"source_id": "130524-01"
},
"reward_assignment": {
"id": "rewa_W4BkaZz7mOwwzlIMfBVQJo0j",
"object": "reward_assignment",
"reward_id": "rew_6cXu5JUKsjDo1T1LmFLF3eML",
"created_at": "2024-05-13T12:33:21.652Z",
"parameters": {
"loyalty": {
"points": 100
}
},
"updated_at": null,
"related_object_id": "camp_wce3U0BUekz2YGVl1F43Tvd4",
"related_object_type": "campaign"
},
"reward_redemption": {
"id": "rewr_23IX6dCFJe03AX4M56KcI95D",
"state": "PENDING",
"source_id": "r_0ebe386a24c311bff7",
"created_at": "2024-05-13T12:34:10.464Z",
"updated_at": null,
"voucher_id": "v_p7NP2qmQaMXsNHzb9ujPVjqgDJzJ2ccQ",
"campaign_id": "camp_wce3U0BUekz2YGVl1F43Tvd4",
"customer_id": "cust_2myfc5acSBgoMV72R5tyTBc8",
"source_type": "redemption",
"reward_assignment_id": "rewa_W4BkaZz7mOwwzlIMfBVQJo0j"
}
}WEBHOOK
EVENTS.CUSTOMER.REWARD_REDEMPTIONS.PENDING
{
"holder": {
"id": "cust_2myfc5acSBgoMV72R5tyTBc8",
"name": "John Demo",
"email": null,
"object": "customer",
"source_id": "130524-01"
},
"reward": {
"id": "rew_6cXu5JUKsjDo1T1LmFLF3eML",
"name": "reward",
"type": "CAMPAIGN",
"object": "reward",
"product": {
"id": "prod_0d460f397b92a82905",
"name": "laptop",
"source_id": "laptop_123"
},
"assignment_id": "rewa_W4BkaZz7mOwwzlIMfBVQJo0j"
},
"source": {
"id": "r_0ebe386a24c311bff7",
"type": "redemption"
},
"balance": null,
"voucher": {
"id": "v_p7NP2qmQaMXsNHzb9ujPVjqgDJzJ2ccQ",
"code": "H0h9royZ",
"type": "LOYALTY_CARD",
"active": true,
"object": "voucher",
"campaign": "loyalty_1305",
"metadata": {},
"holder_id": "cust_2myfc5acSBgoMV72R5tyTBc8",
"created_at": "2024-05-13T10:24:01.084Z",
"redemption": {
"quantity": null,
"redeemed_points": 300,
"redeemed_quantity": 3
},
"start_date": null,
"updated_at": "2024-05-13T12:34:01.487Z",
"campaign_id": "camp_wce3U0BUekz2YGVl1F43Tvd4",
"category_id": null,
"loyalty_card": {
"points": 370,
"balance": 70
},
"expiration_date": null,
"is_referral_code": false
},
"campaign": {
"id": "camp_wce3U0BUekz2YGVl1F43Tvd4",
"name": "loyalty_1305",
"type": "AUTO_UPDATE",
"active": true,
"object": "campaign",
"voucher": {
"gift": null,
"type": "LOYALTY_CARD",
"discount": null,
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"code_config": {
"length": 8,
"prefix": "",
"charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
"pattern": "########",
"postfix": ""
},
"loyalty_card": {
"points": 0
}
},
"category": null,
"metadata": {},
"auto_join": false,
"join_once": true,
"created_at": "2024-05-13T10:23:57.997Z",
"start_date": null,
"category_id": null,
"description": null,
"campaign_type": "LOYALTY_PROGRAM",
"expiration_date": null,
"is_referral_code": false
},
"customer": {
"id": "cust_2myfc5acSBgoMV72R5tyTBc8",
"name": "John Demo",
"email": null,
"object": "customer",
"source_id": "130524-01"
},
"reward_assignment": {
"id": "rewa_W4BkaZz7mOwwzlIMfBVQJo0j",
"object": "reward_assignment",
"reward_id": "rew_6cXu5JUKsjDo1T1LmFLF3eML",
"created_at": "2024-05-13T12:33:21.652Z",
"parameters": {
"loyalty": {
"points": 100
}
},
"updated_at": null,
"related_object_id": "camp_wce3U0BUekz2YGVl1F43Tvd4",
"related_object_type": "campaign"
},
"reward_redemption": {
"id": "rewr_23IX6dCFJe03AX4M56KcI95D",
"state": "PENDING",
"source_id": "r_0ebe386a24c311bff7",
"created_at": "2024-05-13T12:34:10.464Z",
"updated_at": null,
"voucher_id": "v_p7NP2qmQaMXsNHzb9ujPVjqgDJzJ2ccQ",
"campaign_id": "camp_wce3U0BUekz2YGVl1F43Tvd4",
"customer_id": "cust_2myfc5acSBgoMV72R5tyTBc8",
"source_type": "redemption",
"reward_assignment_id": "rewa_W4BkaZz7mOwwzlIMfBVQJo0j"
}
}TheDocumentation Index
Fetch the complete documentation index at: https://docs.voucherify.io/llms.txt
Use this file to discover all available pages before exploring further.
EVENTS.CUSTOMER.REWARD_REDEMPTIONS.PENDING event indicates that redemption of a reward is in progress.
This event is used in a webhook configured in Project settings in Voucherify dashboard.
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Introduction to webhooks page.
Body
application/json
Event data object schema for customer.reward_redemptions.
Simplified customer data.
Show child attributes
Show child attributes
Details about the redeemable holder.
Show child attributes
Show child attributes
Simplified voucher data.
Show child attributes
Show child attributes
Simplified campaign data.
Show child attributes
Show child attributes
Details about the redemption of a reward
Show child attributes
Show child attributes
Simplified redemption reward result data
Show child attributes
Show child attributes
Details about the assignment of the reward to the customer.
Show child attributes
Show child attributes
Show child attributes
Show child attributes
Balance changed by the event.
Show child attributes
Show child attributes
Response
Webhook accepted
Last modified on January 27, 2026
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