{
"voucher": {
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"code": "L0y4L",
"loyalty_card": {
"points": 2205,
"balance": 25,
"next_expiration_date": "2026-01-31",
"next_expiration_points": 25,
"pending_points": 1239
},
"type": "LOYALTY_CARD",
"campaign": "Loyalty programme",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"is_referral_code": false,
"holder_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"category_id": "cat_0e156dab8f2e43873a",
"active": true,
"created_at": "2024-01-18T15:18:39.015Z",
"updated_at": "2025-01-28T08:59:35.814Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 19,
"redeemed_points": 2180
},
"start_date": null,
"expiration_date": null,
"metadata": {},
"object": "voucher"
},
"voucher_pending_points_balance": {
"points": 5,
"total": 1239,
"object": "balance",
"related_object": {
"type": "voucher",
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw"
},
"operation_type": "AUTOMATIC"
},
"campaign": {
"id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"name": "Loyalty programme",
"campaign_type": "LOYALTY_PROGRAM",
"type": "AUTO_UPDATE",
"is_referral_code": false,
"voucher": {
"type": "LOYALTY_CARD",
"loyalty_card": {
"points": 0,
"expiration_rules": {
"period_type": "MONTH",
"period_value": 2,
"rounding_type": "PARTICULAR_MONTH",
"rounding_value": 1
}
},
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"code_config": {
"pattern": "########",
"length": 8,
"charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
"prefix": "",
"postfix": ""
}
},
"auto_join": false,
"join_once": true,
"active": true,
"category_id": null,
"category": null,
"metadata": {},
"start_date": null,
"expiration_date": null,
"description": null,
"created_at": "2024-01-18T15:18:38.577Z",
"updated_at": "2024-08-12T19:37:49.750Z",
"object": "campaign"
},
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"source_id": "jck-wbhk",
"metadata": {
"region": "EMEA",
"sign-up": "true"
},
"object": "customer"
},
"order": {
"id": "ord_100cc4b1b16ab710e7",
"source_id": "test_20250128-001",
"status": "PAID",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"referrer_id": null,
"amount": 2499,
"total_amount": 2499,
"items": [
{
"id": "ordli_100cc4b1b0aab710e4",
"object": "order_item",
"product_id": "prod_0f59fdfe17e465fa05",
"quantity": 1,
"amount": 500,
"price": 500,
"subtotal_amount": 500
},
{
"id": "ordli_100cc4b1b0aab710e5",
"object": "order_item",
"product_id": "prod_0f0a6020cf2c301fdd",
"quantity": 1,
"amount": 900,
"price": 900,
"subtotal_amount": 900
},
{
"id": "ordli_100cc4b1b0aab710e6",
"object": "order_item",
"product_id": "prod_0ef925321f691a234d",
"sku_id": "sku_0ef9253223e91a2354",
"quantity": 1,
"amount": 1099,
"price": 1099,
"subtotal_amount": 1099
}
],
"created_at": "2025-01-28T08:59:35.487Z",
"object": "order"
},
"pending_points": {
"id": "lopp_100e0e48afc99da421",
"voucher_id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"order_id": "ord_100cc4b1b16ab710e7",
"points": 5,
"activates_at": "2025-01-29",
"details": {
"holder_loyalty_tier": {
"id": "ltr_0e30613ad01f044517",
"name": "Loyal Star Platinum"
},
"event": {
"id": "evcus_100cc4b1b3aab710f1",
"type": "customer.order.paid",
"group_id": "v-100cc4b1ac63d4f448",
"entity_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"created_at": "2025-01-28T08:59:35.488Z",
"category": "EFFECT",
"event_source": {
"channel": "API",
"api_key": {
"name": "Primary",
"app_id": "12abc345-678d-901e-f234-gh5i6j7k8901"
}
}
},
"earning_rule": {
"id": "ern_JoE4VqpMFWOjiwQkot88WXrt",
"source": {
"banner": "PENDING POINTS TEST"
}
},
"order": {
"id": "ord_100cc4b1b16ab710e7",
"source_id": "test_20250128-001"
}
},
"created_at": "2025-01-28T08:59:35.814Z"
}
}WEBHOOK
EVENTS.CUSTOMER.VOUCHER.LOYALTY_CARD.PENDING_POINTS.ACTIVATED
{
"voucher": {
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"code": "L0y4L",
"loyalty_card": {
"points": 2205,
"balance": 25,
"next_expiration_date": "2026-01-31",
"next_expiration_points": 25,
"pending_points": 1239
},
"type": "LOYALTY_CARD",
"campaign": "Loyalty programme",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"is_referral_code": false,
"holder_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"category_id": "cat_0e156dab8f2e43873a",
"active": true,
"created_at": "2024-01-18T15:18:39.015Z",
"updated_at": "2025-01-28T08:59:35.814Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 19,
"redeemed_points": 2180
},
"start_date": null,
"expiration_date": null,
"metadata": {},
"object": "voucher"
},
"voucher_pending_points_balance": {
"points": 5,
"total": 1239,
"object": "balance",
"related_object": {
"type": "voucher",
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw"
},
"operation_type": "AUTOMATIC"
},
"campaign": {
"id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"name": "Loyalty programme",
"campaign_type": "LOYALTY_PROGRAM",
"type": "AUTO_UPDATE",
"is_referral_code": false,
"voucher": {
"type": "LOYALTY_CARD",
"loyalty_card": {
"points": 0,
"expiration_rules": {
"period_type": "MONTH",
"period_value": 2,
"rounding_type": "PARTICULAR_MONTH",
"rounding_value": 1
}
},
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"code_config": {
"pattern": "########",
"length": 8,
"charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
"prefix": "",
"postfix": ""
}
},
"auto_join": false,
"join_once": true,
"active": true,
"category_id": null,
"category": null,
"metadata": {},
"start_date": null,
"expiration_date": null,
"description": null,
"created_at": "2024-01-18T15:18:38.577Z",
"updated_at": "2024-08-12T19:37:49.750Z",
"object": "campaign"
},
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"source_id": "jck-wbhk",
"metadata": {
"region": "EMEA",
"sign-up": "true"
},
"object": "customer"
},
"order": {
"id": "ord_100cc4b1b16ab710e7",
"source_id": "test_20250128-001",
"status": "PAID",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"referrer_id": null,
"amount": 2499,
"total_amount": 2499,
"items": [
{
"id": "ordli_100cc4b1b0aab710e4",
"object": "order_item",
"product_id": "prod_0f59fdfe17e465fa05",
"quantity": 1,
"amount": 500,
"price": 500,
"subtotal_amount": 500
},
{
"id": "ordli_100cc4b1b0aab710e5",
"object": "order_item",
"product_id": "prod_0f0a6020cf2c301fdd",
"quantity": 1,
"amount": 900,
"price": 900,
"subtotal_amount": 900
},
{
"id": "ordli_100cc4b1b0aab710e6",
"object": "order_item",
"product_id": "prod_0ef925321f691a234d",
"sku_id": "sku_0ef9253223e91a2354",
"quantity": 1,
"amount": 1099,
"price": 1099,
"subtotal_amount": 1099
}
],
"created_at": "2025-01-28T08:59:35.487Z",
"object": "order"
},
"pending_points": {
"id": "lopp_100e0e48afc99da421",
"voucher_id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"order_id": "ord_100cc4b1b16ab710e7",
"points": 5,
"activates_at": "2025-01-29",
"details": {
"holder_loyalty_tier": {
"id": "ltr_0e30613ad01f044517",
"name": "Loyal Star Platinum"
},
"event": {
"id": "evcus_100cc4b1b3aab710f1",
"type": "customer.order.paid",
"group_id": "v-100cc4b1ac63d4f448",
"entity_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"created_at": "2025-01-28T08:59:35.488Z",
"category": "EFFECT",
"event_source": {
"channel": "API",
"api_key": {
"name": "Primary",
"app_id": "12abc345-678d-901e-f234-gh5i6j7k8901"
}
}
},
"earning_rule": {
"id": "ern_JoE4VqpMFWOjiwQkot88WXrt",
"source": {
"banner": "PENDING POINTS TEST"
}
},
"order": {
"id": "ord_100cc4b1b16ab710e7",
"source_id": "test_20250128-001"
}
},
"created_at": "2025-01-28T08:59:35.814Z"
}
}The
EVENTS.CUSTOMER.VOUCHER.LOYALTY_CARD.PENDING_POINTS.ACTIVATED event indicates that loyalty pending points have been successfully activated and added to a customer’s loyalty card associated with a voucher. The pending points can be activated automatically after a predefined time set in days or manually with the POST Activate Member Pending Points endpoint.
This event is used in a webhook configured in Distributions in Voucherify dashboard.
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Introduction to webhooks page.
Body
application/json
Event data object schema for customer.voucher.loyalty_card.pending_points.activated.
Simplified customer data.
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Simplified campaign data.
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Simplified voucher data.
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Contains information on how the balance was affected by the transaction.
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Order information.
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Transaction details of the voucher.
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Contains details about the pending point entry.
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Response
Webhook accepted
Last modified on January 27, 2026
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