{
"voucher": {
"id": "v_66qyRgwumJomTSV2NvkCBa05lP0UOn82",
"code": "vyOsbgzj",
"loyalty_card": {
"points": 1000,
"balance": 970,
"next_expiration_points": 970
},
"type": "LOYALTY_CARD",
"campaign": "Loyalty program",
"campaign_id": "camp_s2Ui43Pk2JMuON3hA7CfwGpa",
"is_referral_code": false,
"holder_id": "cust_FGtYypgEx2tBL5jB6PuYfSES",
"category_id": null,
"active": true,
"created_at": "2024-07-09T07:23:14.897Z",
"updated_at": "2024-07-09T08:36:55.237Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 3,
"redeemed_points": 30
},
"start_date": null,
"expiration_date": null,
"metadata": {},
"object": "voucher"
},
"points": 10,
"campaign": {
"id": "camp_s2Ui43Pk2JMuON3hA7CfwGpa",
"name": "Loyalty program",
"campaign_type": "LOYALTY_PROGRAM",
"type": "AUTO_UPDATE",
"voucher": {
"type": "LOYALTY_CARD",
"loyalty_card": {
"points": 0
},
"redemption": {
"quantity": null
},
"code_config": {
"length": 8,
"charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
"pattern": "########"
}
},
"auto_join": false,
"join_once": true,
"active": true,
"category_id": null,
"categories": [],
"metadata": {},
"created_at": "2024-07-09T07:22:16.139Z",
"updated_at": "2024-07-09T07:39:39.707Z",
"object": "campaign"
},
"customer": {
"id": "cust_PL4iqfS8K5Ej2LuBNV1RqlfJ",
"name": "Jack Webhook",
"email": "jack.webhook@somedomain.io",
"source_id": "jck-wbhk",
"metadata": {
"isTrade": true
},
"object": "customer"
},
"buckets": [
{
"id": "lopb_m3gpvB4WLF1a443feIDm2q9i",
"voucher_id": "v_66qyRgwumJomTSV2NvkCBa05lP0UOn82",
"campaign_id": "camp_s2Ui43Pk2JMuON3hA7CfwGpa",
"bucket": {
"total_points": 10
},
"status": "ACTIVE",
"expires_at": "2024-07-08",
"created_at": "2024-07-09T08:30:25.671Z",
"object": "loyalty_points_bucket"
}
],
"transaction": {
"id": "vtx_0f0764c45fd232ef8e",
"source_id": null,
"voucher_id": "v_66qyRgwumJomTSV2NvkCBa05lP0UOn82",
"campaign_id": "camp_s2Ui43Pk2JMuON3hA7CfwGpa",
"source": "Automation",
"reason": null,
"type": "POINTS_EXPIRATION",
"details": {
"balance": {
"type": "loyalty_card",
"total": 1000,
"object": "balance",
"points": -10,
"balance": 970,
"related_object": {
"id": "v_66qyRgwumJomTSV2NvkCBa05lP0UOn82",
"type": "voucher"
}
}
},
"related_transaction_id": null,
"created_at": "2024-07-09T08:36:55.237Z"
}
}Loyalty Card Points Expired
WEBHOOK
EVENTS.VOUCHER.LOYALTY_CARD.POINTS_EXPIRED
{
"voucher": {
"id": "v_66qyRgwumJomTSV2NvkCBa05lP0UOn82",
"code": "vyOsbgzj",
"loyalty_card": {
"points": 1000,
"balance": 970,
"next_expiration_points": 970
},
"type": "LOYALTY_CARD",
"campaign": "Loyalty program",
"campaign_id": "camp_s2Ui43Pk2JMuON3hA7CfwGpa",
"is_referral_code": false,
"holder_id": "cust_FGtYypgEx2tBL5jB6PuYfSES",
"category_id": null,
"active": true,
"created_at": "2024-07-09T07:23:14.897Z",
"updated_at": "2024-07-09T08:36:55.237Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 3,
"redeemed_points": 30
},
"start_date": null,
"expiration_date": null,
"metadata": {},
"object": "voucher"
},
"points": 10,
"campaign": {
"id": "camp_s2Ui43Pk2JMuON3hA7CfwGpa",
"name": "Loyalty program",
"campaign_type": "LOYALTY_PROGRAM",
"type": "AUTO_UPDATE",
"voucher": {
"type": "LOYALTY_CARD",
"loyalty_card": {
"points": 0
},
"redemption": {
"quantity": null
},
"code_config": {
"length": 8,
"charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
"pattern": "########"
}
},
"auto_join": false,
"join_once": true,
"active": true,
"category_id": null,
"categories": [],
"metadata": {},
"created_at": "2024-07-09T07:22:16.139Z",
"updated_at": "2024-07-09T07:39:39.707Z",
"object": "campaign"
},
"customer": {
"id": "cust_PL4iqfS8K5Ej2LuBNV1RqlfJ",
"name": "Jack Webhook",
"email": "jack.webhook@somedomain.io",
"source_id": "jck-wbhk",
"metadata": {
"isTrade": true
},
"object": "customer"
},
"buckets": [
{
"id": "lopb_m3gpvB4WLF1a443feIDm2q9i",
"voucher_id": "v_66qyRgwumJomTSV2NvkCBa05lP0UOn82",
"campaign_id": "camp_s2Ui43Pk2JMuON3hA7CfwGpa",
"bucket": {
"total_points": 10
},
"status": "ACTIVE",
"expires_at": "2024-07-08",
"created_at": "2024-07-09T08:30:25.671Z",
"object": "loyalty_points_bucket"
}
],
"transaction": {
"id": "vtx_0f0764c45fd232ef8e",
"source_id": null,
"voucher_id": "v_66qyRgwumJomTSV2NvkCBa05lP0UOn82",
"campaign_id": "camp_s2Ui43Pk2JMuON3hA7CfwGpa",
"source": "Automation",
"reason": null,
"type": "POINTS_EXPIRATION",
"details": {
"balance": {
"type": "loyalty_card",
"total": 1000,
"object": "balance",
"points": -10,
"balance": 970,
"related_object": {
"id": "v_66qyRgwumJomTSV2NvkCBa05lP0UOn82",
"type": "voucher"
}
}
},
"related_transaction_id": null,
"created_at": "2024-07-09T08:36:55.237Z"
}
}Legacy loyaltyThis event applies to legacy loyalty only (loyalty campaigns and loyalty cards). It is not emitted for loyalty programs in the Loyalty hub.For Loyalty hub member activity and transactions, use Workflows. See Workflows webhooks.
EVENTS.VOUCHER.LOYALTY_CARD.POINTS_EXPIRED event indicates that loyalty points have expired on a loyalty card (legacy loyalty). It informs about the loyalty points that were removed under the expiration rules set in the legacy loyalty campaign.
This event is used in a webhook configured in Project settings in Voucherify dashboard.
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Introduction to webhooks page.
Body
application/json
Event data object schema for voucher.loyalty_card.points_expired.
Simplified voucher data.
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Indicates the number of points that expired.
Simplified campaign data.
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Simplified customer data.
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Contains the details about expiring loyalty points.
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Transaction details of the voucher.
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Response
Webhook accepted
Last modified on November 5, 2026