EVENTS.VOUCHER.LOYALTY_CARD.PENDING_POINTS.ADDED event indicates that loyalty pending points have been successfully added to a customer’s loyalty card associated with a voucher. The pending points activate automatically after a predefined time set in days or they can be activated manually with the POST Activate Member Pending Points endpoint. The pending points can be also canceled manually with the POST Cancel Member Pending Points endpoint.
This event is used in a webhook configured in Project settings in Voucherify dashboard.
Event data object schema for voucher.loyalty_card.pending_points.added.
Simplified customer data.
Show child attributes
Unique identifier of an existing customer. It is assigned by Voucherify.
Customer's first and last name.
Customer's email address.
A unique identifier of the customer. It can be a customer ID or email from a CRM system, database, or a third-party service.
A set of custom key/value pairs that are attached to the customer. It stores all custom attributes assigned to the customer.
The type of the object represented by JSON.
customer Simplified campaign data.
Show child attributes
Campaign ID.
Campaign name.
Type of campaign.
Defines whether the campaign can be updated with new vouchers after campaign creation or if the campaign consists of standalone vouchers.
AUTO_UPDATE: the campaign is dynamic, i.e. vouchers will generate based on set criteriaSTATIC: vouchers need to be manually publishedSTANDALONE: campaign for single vouchersAUTO_UPDATE, STATIC, STANDALONE Flag indicating whether this voucher is a referral code; true for campaign type REFERRAL_PROGRAM.
Simplified campaign voucher data.
Show child attributes
Type of the voucher.
DISCOUNT_VOUCHER, LOYALTY_CARD, GIFT_VOUCHER Defines the redemption limits on vouchers.
Schema containing information about config used for voucher. Defines the code pattern (prefix, suffix, length, charset, etc).
Show child attributes
Number of characters in a generated code (excluding prefix and postfix).
Characters that can appear in the code.
A text appended before the code.
A text appended after the code.
A pattern for codes where hashes (#) will be replaced with random characters. Overrides length.
The initial count.
Defines the voucher discount type and details. It will not be returned at all or it will return a null for LOYALTY_CARD.
Show child attributes
Defines the type of the voucher.
AMOUNT Amount taken off the subtotal of a price. Value is multiplied by 100 to precisely represent 2 decimal places. For example, a $10 discount is written as 1000.
Maximum discount amount per order.
Defines how the discount is applied to the customer's order.
APPLY_TO_ORDER, APPLY_TO_ITEMS, APPLY_TO_ITEMS_PROPORTIONALLY, APPLY_TO_ITEMS_PROPORTIONALLY_BY_QUANTITY, APPLY_TO_ITEMS_BY_QUANTITY Flag indicating whether the discount was calculated using a formula.
Defines the voucher gift details. It will not be returned at all or it will return a null for LOYALTY_CARD.
Show child attributes
Total gift card income over the lifetime of the card. Value is multiplied by 100 to precisely represent 2 decimal places. For example, $10 amount is written as 1000.
Available funds. Value is multiplied by 100 to precisely represent 2 decimal places. For example, $10 amount is written as 1000.
Defines how the credits are applied to the customer's order.
APPLY_TO_ORDER, APPLY_TO_ITEMS Defines the voucher loyalty card details. It will not be returned at all or it will return a null for DISCOUNT_VOUCHER or GIFT_CARD.
Show child attributes
The initial number of points to assign to the loyalty card. This is the current loyalty card score i.e. the number of loyalty points on the card.
Defines the loyalty point expiration rule. This expiration rule applies when there are no expiration_rules defined for an earning rule.
Show child attributes
Type of period. Can be set for MONTH or FIXED_DAY_OF_YEAR. MONTH requires the period_value field. FIXED_DAY_OF_YEAR requires the fixed_month and fixed_day fields.
FIXED_DAY_OF_YEAR, MONTH Value of the period. Required for the period_type: MONTH.
Type of rounding of the expiration period. Optional for the period_type: MONTH.
END_OF_MONTH, END_OF_QUARTER, END_OF_HALF_YEAR, END_OF_YEAR, PARTICULAR_MONTH Value of rounding of the expiration period. Required for the rounding_type.
Determines the month when the points expire; 1 is January, 2 is February, and so on. Required for the period_type: FIXED_DAY_OF_YEAR.
1 <= x <= 12Determines the day of the month when the points expire. Required for the period_type: FIXED_DAY_OF_YEAR.
1 <= x <= 31Defines the referee reward and the way a referral is triggered. Context: REFERRAL_PROGRAM.
Show child attributes
Defines how a referral is triggered.
redemption, custom_event Defines the referee reward.
Show child attributes
Details of the resource from which the reward originates.
Show child attributes
Unique identifier of the reward source.
"camp_kdxp3vf1clQ9CFs1jpqv3tZe"
Name of the reward source.
Type of resource represented by the source of the reward.
CAMPAIGN Type of reward.
DISCOUNT_VOUCHER, LOYALTY_CARD, GIFT_VOUCHER Define the number of points to add to a loyalty card or credits to the balance on a gift card. In case of the gift card, the value is multiplied by 100 to precisely represent 2 decimal places. For example, $100 amount is written as 10000.
Indicates whether customers will be able to auto-join the campaign if any earning rule is fulfilled.
If this value is set to true, customers will be able to join the campaign only once. It is always false for standalone voucher campaigns and it cannot be changed in them. It is always true for loyalty campaigns.
Indicates whether the campaign is active.
The unique category ID that this campaign belongs to.
Unique category name.
Contains details about the category.
Show child attributes
Unique category ID assigned by Voucherify.
Category name.
Category hierarchy.
Timestamp representing the date and time when the category was created in the ISO 8601 format.
"2024-01-01T11:11:11.111Z"
The type of the object represented by the JSON. This object stores information about the category.
category Timestamp representing the date and time when the category was updated in the ISO 8601 format.
"2024-01-01T11:11:11.111Z"
The type of the stacking rule eligibility.
JOINT, EXCLUSIVE A set of custom key/value pairs that you can attach to a campaign. The metadata object stores all custom attributes assigned to the campaign.
Activation timestamp defines when the campaign starts to be active in ISO 8601 format. Campaign is inactive before this date.
"2022-09-20T00:00:00.000Z"
Expiration timestamp defines when the campaign expires in ISO 8601 format. Campaign is inactive after this date.
"2022-09-30T00:00:00.000Z"
An optional field to keep extra textual information about the campaign such as a campaign description and details.
Timestamp representing the date and time when the campaign was created. The value is shown in the ISO 8601 format.
"2024-01-01T11:11:11.111Z"
Timestamp representing the date and time when the campaign was updated in the ISO 8601 format.
"2024-01-01T11:11:11.111Z"
The type of the object represented by JSON. This object stores information about the campaign.
campaign Simplified voucher data.
Show child attributes
Voucher code.
Type of the voucher.
DISCOUNT_VOUCHER, LOYALTY_CARD, GIFT_VOUCHER Timestamp representing the date and time when the order was created in the ISO 8601 format.
"2021-12-22T10:13:06.487Z"
The type of the object represented by JSON.
voucher A unique identifier that represents the voucher assigned by Voucherify.
Gift object response.
Show child attributes
Total gift card income over the lifetime of the card. Value is multiplied by 100 to precisely represent 2 decimal places. For example, $10 amount is written as 1000.
Available funds. Value is multiplied by 100 to precisely represent 2 decimal places. For example, $10 amount is written as 1000.
Defines how the credits are applied to the customer's order.
APPLY_TO_ORDER, APPLY_TO_ITEMS Contains information about discount.
Show child attributes
Defines the type of the voucher.
AMOUNT Amount taken off the subtotal of a price. Value is multiplied by 100 to precisely represent 2 decimal places. For example, a $10 discount is written as 1000.
Maximum discount amount per order.
Defines how the discount is applied to the customer's order.
APPLY_TO_ORDER, APPLY_TO_ITEMS, APPLY_TO_ITEMS_PROPORTIONALLY, APPLY_TO_ITEMS_PROPORTIONALLY_BY_QUANTITY, APPLY_TO_ITEMS_BY_QUANTITY Flag indicating whether the discount was calculated using a formula.
Defines the loyalty card details. Simplified loyalty card data.
Show child attributes
Total number of points added to the loyalty card over its lifespan.
Points available for reward redemption. This is calculated as follows: balance = points - expired_points - subtracted_points - redemption.redeemed_points.
The next closest date when the next set of points are due to expire.
The amount of points that are set to expire next.
Shows the number of pending points that will be added to the loyalty card when they are activated automatically or manually.
Shows the total number of expired points over the lifetime of the loyalty card.
Shows the total number of subtracted points over the lifetime of the loyalty card.
Campaign name.
Campaign unique ID.
Flag indicating whether this voucher is a referral code; true for campaign type REFERRAL_PROGRAM.
Unique customer identifier of the redeemable holder. It equals to the customer ID assigned by Voucherify.
"cust_eWgXlBBiY6THFRJwX45Iakv4"
Unique identifier of the referrer assigned by Voucherify.
"cust_nM4jqPiaXUvQdVSA6vTRUnix"
Unique identifier of the category that this voucher belongs to.
"cat_0b6152ce12414820dc"
Contains details about the category.
Show child attributes
Unique category ID assigned by Voucherify.
Category name.
Category hierarchy.
Timestamp representing the date and time when the category was created in the ISO 8601 format.
"2024-01-01T11:11:11.111Z"
The type of the object represented by the JSON. This object stores information about the category.
category Timestamp representing the date and time when the category was updated in the ISO 8601 format.
"2024-01-01T11:11:11.111Z"
The type of the stacking rule eligibility.
JOINT, EXCLUSIVE Shows whether the voucher is on or off. true indicates an active voucher and false indicates an inactive voucher.
Timestamp representing the date and time when the order was created. The value is shown in the ISO 8601 format.
"2024-01-01T11:11:11.111Z"
Activation timestamp defines when the code starts to be active in ISO 8601 format. Voucher is inactive before this date.
"2021-12-01T00:00:00.000Z"
Expiration timestamp defines when the code expires in ISO 8601 format. Voucher is inactive after this date.
"2021-12-31T00:00:00.000Z"
A set of custom key/value pairs that you can attach to a voucher. The metadata object stores all custom attributes assigned to the voucher.
Contains information on how the balance was affected by the transaction.
Show child attributes
The number of all points or credits accumulated on the card as affected by add or subtract operations.
The type of the object represented by the JSON.
balance The available points or credits on the card after the transaction as affected by redemption or rollback.
Defines the resource that is being modified with the values that are returned in the balance object.
Show child attributes
The type of voucher whose balance is being adjusted due to the transaction.
loyalty_card, gift_voucher Credits added or subtracted on a gift card.
Points added or subtracted in the transaction of a loyalty card.
The type of the operation being performed. The operation type is AUTOMATIC if it is an automatic redemption.
MANUAL, AUTOMATIC Order information.
Show child attributes
The type of the object represented by JSON.
order Unique identifier of an existing order that will be linked to the redemption of this request.
Unique source identifier of an existing order that will be linked to the redemption of this request.
The order status.
CREATED, PAID, CANCELED, FULFILLED Unique customer identifier of the customer making the purchase. The ID is assigned by Voucherify.
"cust_7iUa6ICKyU6gH40dBU25kQU1"
Unique identifier of the referrer assigned by Voucherify.
"cust_nM4jqPiaXUvQdVSA6vTRUnix"
A positive integer in the smallest currency unit (e.g. 100 cents for $1.00) representing the total amount of the order. This is the sum of the order items' amounts.
Sum of all order-level discounts applied to the order. It is expressed as an integer in the smallest currency unit (e.g. 100 cents for $1.00).
This field shows the order-level discount applied. It is expressed as an integer in the smallest currency unit (e.g. 100 cents for $1.00).
Sum of all product-specific discounts applied to the order. It is expressed as an integer in the smallest currency unit (e.g. 100 cents for $1.00).
Sum of all product-specific discounts applied in a particular request. It is expressed as an integer in the smallest currency unit (e.g. 100 cents for $1.00).
sum(items, i => i.applied_discount_amount)
Sum of all order-level AND all product-specific discounts applied to the order. It is expressed as an integer in the smallest currency unit (e.g. 100 cents for $1.00).
Sum of all order-level AND all product-specific discounts applied in a particular request. It is expressed as an integer in the smallest currency unit (e.g. 100 cents for $1.00).
total_applied_discount_amount = applied_discount_amount + items_applied_discount_amount
Order amount after undoing all the discounts through the rollback redemption. It is expressed as an integer in the smallest currency unit (e.g. 100 cents for $1.00).
Array of items applied to the order. It can include up to 500 items.
Show child attributes
The type of the object represented by JSON. This object stores information about the order_item.
order_item The merchant’s product/SKU ID (if it is different from the Voucherify product/SKU ID).
Used along with the source_id property. It can be set to either SKU or product.
product, sku A unique product ID assigned by Voucherify.
A unique SKU ID assigned by Voucherify.
The quantity of the particular item in the cart.
Number of dicounted items.
The total amount of the order item (price * quantity).
The sum of all order-item-level discounts applied to the order.
The order-level discount applied.
Unit price of an item. Value is multiplied by 100 to precisely represent 2 decimal places. For example, a $10 discount is written as 1000.
Final order amount after the applied discount.
A set of custom key/value pairs that you can attach to an order. It can be useful for storing additional information about the order in a structured format. It can be used to define business validation rules or discount formulas.
Contains details about the pending point entry.
Show child attributes
Unique identifier of the pending point entry, assigned by Voucherify.
"lopp_0ffd593d5ad207ba6b"
Unique identifier of the loyalty card, assigned by Voucherify.
"v_abCdEfghI1JKLMNPqRS2Tu3vWXyza4bc"
Unique campaign identifier, assigned by Voucherify.
"camp_weer1c3p5ZgktqfW56RfoNaG"
Unique customer identifier, assigned by Voucherify.
"cust_IdgAFZxYwwHctOk9ppZMu319"
Unique order identifier, assigned by Voucherify.
"ord_0ffc0fa65f15d2df17"
Number of points in the pending state.
Date when the pending points are activated and added to the customer's loyalty card.
Details about how the pending points were earned.
Show child attributes
Details about the event that created pending points.
Show child attributes
Unique event identifier, assigned by Voucherify.
Type of the event that triggered the creation of pending points.
customer.order.paid Unique identifier of the request that triggered the event, assigned by Voucherify.
Unique identifier of the entity that triggered the event, assigned by Voucherify. For pending points, it is the customer_id of the customer who paid for the order.
Timestamp representing the date and time when the event occurred. The value is shown in the ISO 8601 format.
Type of the event.
ACTION, EFFECT Contains the source of the object that initiated the event.
Show child attributes
Determines the channel that initiated the event.
USER_PORTAL, API, CLIENT_API, INTERNAL "API"
Determines the API key used to initiate the event.
Show child attributes
Contains information about the earning rule.
Show child attributes
Unique identifier of an earning rule, assigned by Voucherify.
The loyalty tier that is mapped for the earning rule and used in the pending point transaction.
Loyalty tier of the loyalty card holder at the moment when the transaction occurred. The loyalty tier is the tier in which the holder was at the moment pending points were created.
Timestamp representing the date and time when the pending point entry was created. The value is shown in the ISO 8601 format.
Timestamp representing the date and time when the pending point entry was modified. The value is shown in the ISO 8601 format.
Webhook accepted
Was this page helpful?