{
"voucher": {
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"code": "L0y4L",
"loyalty_card": {
"points": 28786,
"balance": 5156,
"next_expiration_date": "2026-01-31",
"next_expiration_points": 23786,
"pending_points": 41,
"subtracted_points": 4000
},
"type": "LOYALTY_CARD",
"campaign": "Loyalty programme",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"is_referral_code": false,
"holder_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"category_id": "cat_0e156dab8f2e43873a",
"active": true,
"created_at": "2024-01-18T15:18:39.015Z",
"updated_at": "2025-03-06T11:39:53.395Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 262,
"redeemed_points": 19630
},
"start_date": null,
"expiration_date": null,
"metadata": {},
"object": "voucher",
"categories": [
{
"id": "cat_0e156dab8f2e43873a",
"name": "Star Platinum",
"hierarchy": 10,
"created_at": "2024-01-03T10:03:24.092Z",
"object": "category"
}
],
"category": "Star Platinum"
},
"voucher_pending_points_balance": {
"points": 10,
"total": 41,
"object": "balance",
"related_object": {
"type": "voucher",
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw"
},
"operation_type": "MANUAL"
},
"campaign": {
"id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"name": "Loyalty programme",
"campaign_type": "LOYALTY_PROGRAM",
"type": "AUTO_UPDATE",
"is_referral_code": false,
"voucher": {
"type": "LOYALTY_CARD",
"discount": null,
"gift": null,
"loyalty_card": {
"points": 0,
"expiration_rules": {
"period_type": "MONTH",
"period_value": 2,
"rounding_type": "PARTICULAR_MONTH",
"rounding_value": 1
}
},
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"code_config": {
"pattern": "########",
"length": 8,
"charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
"prefix": "",
"postfix": ""
}
},
"auto_join": false,
"join_once": true,
"active": true,
"category_id": null,
"category": null,
"metadata": {},
"start_date": null,
"expiration_date": null,
"description": null,
"created_at": "2024-01-18T15:18:38.577Z",
"updated_at": "2024-08-12T19:37:49.750Z",
"object": "campaign"
},
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"source_id": "jck-wbhk",
"metadata": {
"region": "EMEA",
"sign-up": "true"
},
"object": "customer"
},
"order": {
"id": "ord_103c8af3c09ea311b4",
"source_id": null,
"status": "PAID",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"referrer_id": null,
"amount": 36500,
"discount_amount": 50,
"total_discount_amount": 50,
"total_amount": 36450,
"items": [
{
"id": "ordli_103c8af3c09ea311b5",
"object": "order_item",
"source_id": "adv-scks",
"related_object": "product",
"quantity": 1,
"amount": 1500,
"price": 1500,
"subtotal_amount": 1500
},
{
"id": "ordli_103c8af3c09ea311b6",
"object": "order_item",
"source_id": "adv-tshirt",
"related_object": "product",
"quantity": 2,
"amount": 5000,
"price": 2500,
"subtotal_amount": 5000
},
{
"id": "ordli_103c8af3c09ea311b7",
"object": "order_item",
"source_id": "adv-poster",
"related_object": "product",
"quantity": 10,
"amount": 25000,
"price": 2500,
"subtotal_amount": 25000
},
{
"id": "ordli_103c8af3c09ea311b8",
"object": "order_item",
"source_id": "adv-poster",
"related_object": "product",
"quantity": 1,
"amount": 2500,
"price": 2500,
"subtotal_amount": 2500
},
{
"id": "ordli_103c8af3c09ea311b9",
"object": "order_item",
"source_id": "adv-poster",
"related_object": "product",
"quantity": 1,
"amount": 2500,
"price": 2500,
"subtotal_amount": 2500
}
],
"metadata": {},
"created_at": "2025-03-06T11:34:24.301Z",
"updated_at": "2025-03-06T11:34:24.366Z",
"object": "order"
},
"pending_points": {
"id": "lopp_103dd48adba7591619",
"voucher_id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"order_id": "ord_103c8af3c09ea311b4",
"points": 35,
"activates_at": "2025-03-07",
"details": {
"holder_loyalty_tier": {
"id": "ltr_0e30613ad01f044517",
"name": "Loyal Star Platinum"
},
"event": {
"id": "evcus_103c8af3cedea311c3",
"type": "customer.order.paid",
"group_id": "v-103c8af396ae968360",
"entity_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"created_at": "2025-03-06T11:34:24.302Z",
"category": "EFFECT",
"event_source": {
"channel": "API",
"api_key": {
"name": "Primary",
"app_id": "12abc345-678d-901e-f234-gh5i6j7k8901"
}
}
},
"earning_rule": {
"id": "ern_F8RCTaDdMTUo0pOBQBBHr5el",
"source": {
"banner": "Earn points and wait"
}
},
"order": {
"id": "ord_103c8af3c09ea311b4",
"source_id": null
}
},
"created_at": "2025-03-06T11:34:24.483Z",
"updated_at": "2025-03-06T11:39:53.395Z"
}
}WEBHOOK
EVENTS.VOUCHER.LOYALTY_CARD.PENDING_POINTS.UPDATED
{
"voucher": {
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"code": "L0y4L",
"loyalty_card": {
"points": 28786,
"balance": 5156,
"next_expiration_date": "2026-01-31",
"next_expiration_points": 23786,
"pending_points": 41,
"subtracted_points": 4000
},
"type": "LOYALTY_CARD",
"campaign": "Loyalty programme",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"is_referral_code": false,
"holder_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"category_id": "cat_0e156dab8f2e43873a",
"active": true,
"created_at": "2024-01-18T15:18:39.015Z",
"updated_at": "2025-03-06T11:39:53.395Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 262,
"redeemed_points": 19630
},
"start_date": null,
"expiration_date": null,
"metadata": {},
"object": "voucher",
"categories": [
{
"id": "cat_0e156dab8f2e43873a",
"name": "Star Platinum",
"hierarchy": 10,
"created_at": "2024-01-03T10:03:24.092Z",
"object": "category"
}
],
"category": "Star Platinum"
},
"voucher_pending_points_balance": {
"points": 10,
"total": 41,
"object": "balance",
"related_object": {
"type": "voucher",
"id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw"
},
"operation_type": "MANUAL"
},
"campaign": {
"id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"name": "Loyalty programme",
"campaign_type": "LOYALTY_PROGRAM",
"type": "AUTO_UPDATE",
"is_referral_code": false,
"voucher": {
"type": "LOYALTY_CARD",
"discount": null,
"gift": null,
"loyalty_card": {
"points": 0,
"expiration_rules": {
"period_type": "MONTH",
"period_value": 2,
"rounding_type": "PARTICULAR_MONTH",
"rounding_value": 1
}
},
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"code_config": {
"pattern": "########",
"length": 8,
"charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
"prefix": "",
"postfix": ""
}
},
"auto_join": false,
"join_once": true,
"active": true,
"category_id": null,
"category": null,
"metadata": {},
"start_date": null,
"expiration_date": null,
"description": null,
"created_at": "2024-01-18T15:18:38.577Z",
"updated_at": "2024-08-12T19:37:49.750Z",
"object": "campaign"
},
"customer": {
"id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"name": "Jack Webhook",
"email": null,
"source_id": "jck-wbhk",
"metadata": {
"region": "EMEA",
"sign-up": "true"
},
"object": "customer"
},
"order": {
"id": "ord_103c8af3c09ea311b4",
"source_id": null,
"status": "PAID",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"referrer_id": null,
"amount": 36500,
"discount_amount": 50,
"total_discount_amount": 50,
"total_amount": 36450,
"items": [
{
"id": "ordli_103c8af3c09ea311b5",
"object": "order_item",
"source_id": "adv-scks",
"related_object": "product",
"quantity": 1,
"amount": 1500,
"price": 1500,
"subtotal_amount": 1500
},
{
"id": "ordli_103c8af3c09ea311b6",
"object": "order_item",
"source_id": "adv-tshirt",
"related_object": "product",
"quantity": 2,
"amount": 5000,
"price": 2500,
"subtotal_amount": 5000
},
{
"id": "ordli_103c8af3c09ea311b7",
"object": "order_item",
"source_id": "adv-poster",
"related_object": "product",
"quantity": 10,
"amount": 25000,
"price": 2500,
"subtotal_amount": 25000
},
{
"id": "ordli_103c8af3c09ea311b8",
"object": "order_item",
"source_id": "adv-poster",
"related_object": "product",
"quantity": 1,
"amount": 2500,
"price": 2500,
"subtotal_amount": 2500
},
{
"id": "ordli_103c8af3c09ea311b9",
"object": "order_item",
"source_id": "adv-poster",
"related_object": "product",
"quantity": 1,
"amount": 2500,
"price": 2500,
"subtotal_amount": 2500
}
],
"metadata": {},
"created_at": "2025-03-06T11:34:24.301Z",
"updated_at": "2025-03-06T11:34:24.366Z",
"object": "order"
},
"pending_points": {
"id": "lopp_103dd48adba7591619",
"voucher_id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
"campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
"customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"order_id": "ord_103c8af3c09ea311b4",
"points": 35,
"activates_at": "2025-03-07",
"details": {
"holder_loyalty_tier": {
"id": "ltr_0e30613ad01f044517",
"name": "Loyal Star Platinum"
},
"event": {
"id": "evcus_103c8af3cedea311c3",
"type": "customer.order.paid",
"group_id": "v-103c8af396ae968360",
"entity_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
"created_at": "2025-03-06T11:34:24.302Z",
"category": "EFFECT",
"event_source": {
"channel": "API",
"api_key": {
"name": "Primary",
"app_id": "12abc345-678d-901e-f234-gh5i6j7k8901"
}
}
},
"earning_rule": {
"id": "ern_F8RCTaDdMTUo0pOBQBBHr5el",
"source": {
"banner": "Earn points and wait"
}
},
"order": {
"id": "ord_103c8af3c09ea311b4",
"source_id": null
}
},
"created_at": "2025-03-06T11:34:24.483Z",
"updated_at": "2025-03-06T11:39:53.395Z"
}
}The
EVENTS.VOUCHER.LOYALTY_CARD.PENDING_POINTS.UPDATED event indicates that loyalty pending points have been updated on a customer’s loyalty card associated with a voucher. The pending points can be updated by adding or subtracting points.
This event is used in a webhook configured in Project settings in Voucherify dashboard.
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Introduction to webhooks page.
Body
application/json
Event data object schema for voucher.loyalty_card.pending_points.updated.
Simplified customer data.
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Simplified campaign data.
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Simplified voucher data.
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Contains information on how the balance was affected by the transaction.
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Order information.
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Contains details about the pending point entry.
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Response
Webhook accepted
Last modified on January 27, 2026
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