{
"customer": {
"id": "cust_KiZa6C6R30sgqqpU76o6B7u0",
"name": "Alex Doe",
"email": null,
"source_id": "4lx-d03",
"metadata": {},
"object": "customer"
},
"campaign": {
"id": "camp_E14SFSXh2JueXgZ0wFarf3jU",
"name": "Loyalty program",
"campaign_type": "LOYALTY_PROGRAM",
"type": "AUTO_UPDATE",
"is_referral_code": false,
"voucher": {
"type": "LOYALTY_CARD",
"discount": null,
"gift": null,
"loyalty_card": {
"points": 0
},
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"code_config": {
"pattern": "########",
"length": 8,
"charset": "0123456789",
"prefix": "",
"postfix": ""
}
},
"auto_join": false,
"join_once": true,
"active": true,
"category_id": null,
"category": null,
"metadata": {},
"start_date": null,
"expiration_date": null,
"description": null,
"created_at": "2025-01-07T12:44:10.211Z",
"object": "campaign"
},
"voucher": {
"id": "v_bITntTcyfRHPvrOMgwdQVSlShsWRZu4v",
"code": "67028386",
"loyalty_card": {
"points": 23,
"balance": 23,
"pending_points": 46
},
"type": "LOYALTY_CARD",
"campaign": "Loyalty Program",
"campaign_id": "camp_E14SFSXh2JueXgZ0wFarf3jU",
"is_referral_code": false,
"holder_id": "cust_KiZa6C6R30sgqqpU76o6B7u0",
"category_id": null,
"active": true,
"created_at": "2025-01-07T12:44:11.371Z",
"updated_at": "2025-01-08T14:08:34.127Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 0,
"redeemed_points": 0
},
"start_date": null,
"expiration_date": null,
"metadata": {},
"object": "voucher"
},
"balance": {
"points": 23,
"total": 23,
"balance": 23,
"type": "loyalty_card",
"object": "balance",
"related_object": {
"type": "voucher",
"id": "v_bITntTcyfRHPvrOMgwdQVSlShsWRZu4v"
},
"operation_type": "MANUAL"
},
"order": {
"id": "ord_0ff203bb8a0ca13337",
"source_id": null,
"status": "PAID",
"customer_id": "cust_KiZa6C6R30sgqqpU76o6B7u0",
"referrer_id": null,
"amount": 500,
"total_amount": 500,
"items": [
{
"id": "ordli_0ff203bb898ca13335",
"object": "order_item",
"product_id": "prod_0fc35dfeabcdefeb80",
"quantity": 1,
"amount": 500,
"price": 500,
"subtotal_amount": 500
},
{
"id": "ordli_0ff203bb898ca13336",
"object": "order_item",
"product_id": "prod_5h1pp1ng",
"quantity": 1,
"amount": 0,
"price": 0,
"subtotal_amount": 0
}
],
"metadata": {
"card": [
"Other"
],
"region": "US",
"currency": "USD"
},
"created_at": "2025-01-07T14:16:01.311Z",
"object": "order"
},
"transaction": {
"id": "vtx_0ff34b9df109a39357",
"source_id": null,
"voucher_id": "v_bITntTcyfRHPvrOMgwdQVSlShsWRZu4v",
"campaign_id": "camp_E14SFSXh2JueXgZ0wFarf3jU",
"source": null,
"reason": null,
"type": "PENDING_POINTS_ACTIVATION",
"details": {
"balance": {
"type": "loyalty_card",
"total": 23,
"object": "balance",
"points": 23,
"balance": 23,
"operation_type": "MANUAL",
"related_object": {
"id": "v_bITntTcyfRHPvrOMgwdQVSlShsWRZu4v",
"type": "voucher"
}
},
"order": {
"id": "ord_0ff203bb8a0ca13337",
"source_id": null
},
"event": {
"id": "evcus_0ff203bb8d4ca13341",
"type": "customer.order.paid"
},
"earning_rule": {
"id": "ern_vjzc7A2IHoCUbl5lyO6kyJQM",
"source": {
"banner": "Here come your loyalty points"
}
},
"pending_points": {
"id": "lopp_0ffd9a0a87c8dd17c9",
"points": 23,
"details": {
"event": {
"id": "evcus_0ff203bb8d4ca13341",
"type": "customer.order.paid",
"category": "EFFECT",
"group_id": "v-0ff203bb84d36fe41a",
"entity_id": "cust_KiZa6C6R30sgqqpU76o6B7u0",
"created_at": "2025-01-07T14:16:01.312Z",
"event_source": {
"user": {
"id": "user_ypzfEcSAphSONMGJRlj6trzXKsh7FGX7"
},
"channel": "USER_PORTAL"
}
},
"order": {
"id": "ord_0ff203bb8a0ca13337",
"source_id": null
},
"earning_rule": {
"id": "ern_vjzc7A2IHoCUbl5lyO6kyJQM",
"source": {
"banner": "Here come your loyalty points"
}
}
},
"order_id": "ord_0ff203bb8a0ca13337",
"created_at": "2025-01-07T14:16:02.296Z",
"voucher_id": "v_bITntTcyfRHPvrOMgwdQVSlShsWRZu4v",
"campaign_id": "camp_E14SFSXh2JueXgZ0wFarf3jU",
"customer_id": "cust_KiZa6C6R30sgqqpU76o6B7u0",
"activates_at": "2025-01-16"
}
},
"related_transaction_id": null,
"created_at": "2025-01-08T14:08:34.127Z"
},
"pending_points": {
"id": "lopp_0ffd9a0a87c8dd17c9",
"voucher_id": "v_bITntTcyfRHPvrOMgwdQVSlShsWRZu4v",
"campaign_id": "camp_E14SFSXh2JueXgZ0wFarf3jU",
"customer_id": "cust_KiZa6C6R30sgqqpU76o6B7u0",
"order_id": "ord_0ff203bb8a0ca13337",
"points": 23,
"activates_at": "2025-01-16",
"details": {
"event": {
"id": "evcus_0ff203bb8d4ca13341",
"type": "customer.order.paid",
"group_id": "v-0ff203bb84d36fe41a",
"entity_id": "cust_KiZa6C6R30sgqqpU76o6B7u0",
"created_at": "2025-01-07T14:16:01.312Z",
"category": "EFFECT",
"event_source": {
"channel": "USER_PORTAL",
"user": {
"id": "user_ypzfEcSAphSONMGJRlj6trzXKsh7FGX7"
}
}
},
"earning_rule": {
"id": "ern_vjzc7A2IHoCUbl5lyO6kyJQM",
"source": {
"banner": "Here come your loyalty points"
}
},
"order": {
"id": "ord_0ff203bb8a0ca13337",
"source_id": null
}
},
"created_at": "2025-01-07T14:16:02.296Z"
}
}WEBHOOK
EVENTS.VOUCHER.LOYALTY_CARD.PENDING_POINTS.ACTIVATED
{
"customer": {
"id": "cust_KiZa6C6R30sgqqpU76o6B7u0",
"name": "Alex Doe",
"email": null,
"source_id": "4lx-d03",
"metadata": {},
"object": "customer"
},
"campaign": {
"id": "camp_E14SFSXh2JueXgZ0wFarf3jU",
"name": "Loyalty program",
"campaign_type": "LOYALTY_PROGRAM",
"type": "AUTO_UPDATE",
"is_referral_code": false,
"voucher": {
"type": "LOYALTY_CARD",
"discount": null,
"gift": null,
"loyalty_card": {
"points": 0
},
"redemption": {
"quantity": null,
"redeemed_quantity": 0
},
"code_config": {
"pattern": "########",
"length": 8,
"charset": "0123456789",
"prefix": "",
"postfix": ""
}
},
"auto_join": false,
"join_once": true,
"active": true,
"category_id": null,
"category": null,
"metadata": {},
"start_date": null,
"expiration_date": null,
"description": null,
"created_at": "2025-01-07T12:44:10.211Z",
"object": "campaign"
},
"voucher": {
"id": "v_bITntTcyfRHPvrOMgwdQVSlShsWRZu4v",
"code": "67028386",
"loyalty_card": {
"points": 23,
"balance": 23,
"pending_points": 46
},
"type": "LOYALTY_CARD",
"campaign": "Loyalty Program",
"campaign_id": "camp_E14SFSXh2JueXgZ0wFarf3jU",
"is_referral_code": false,
"holder_id": "cust_KiZa6C6R30sgqqpU76o6B7u0",
"category_id": null,
"active": true,
"created_at": "2025-01-07T12:44:11.371Z",
"updated_at": "2025-01-08T14:08:34.127Z",
"redemption": {
"quantity": null,
"redeemed_quantity": 0,
"redeemed_points": 0
},
"start_date": null,
"expiration_date": null,
"metadata": {},
"object": "voucher"
},
"balance": {
"points": 23,
"total": 23,
"balance": 23,
"type": "loyalty_card",
"object": "balance",
"related_object": {
"type": "voucher",
"id": "v_bITntTcyfRHPvrOMgwdQVSlShsWRZu4v"
},
"operation_type": "MANUAL"
},
"order": {
"id": "ord_0ff203bb8a0ca13337",
"source_id": null,
"status": "PAID",
"customer_id": "cust_KiZa6C6R30sgqqpU76o6B7u0",
"referrer_id": null,
"amount": 500,
"total_amount": 500,
"items": [
{
"id": "ordli_0ff203bb898ca13335",
"object": "order_item",
"product_id": "prod_0fc35dfeabcdefeb80",
"quantity": 1,
"amount": 500,
"price": 500,
"subtotal_amount": 500
},
{
"id": "ordli_0ff203bb898ca13336",
"object": "order_item",
"product_id": "prod_5h1pp1ng",
"quantity": 1,
"amount": 0,
"price": 0,
"subtotal_amount": 0
}
],
"metadata": {
"card": [
"Other"
],
"region": "US",
"currency": "USD"
},
"created_at": "2025-01-07T14:16:01.311Z",
"object": "order"
},
"transaction": {
"id": "vtx_0ff34b9df109a39357",
"source_id": null,
"voucher_id": "v_bITntTcyfRHPvrOMgwdQVSlShsWRZu4v",
"campaign_id": "camp_E14SFSXh2JueXgZ0wFarf3jU",
"source": null,
"reason": null,
"type": "PENDING_POINTS_ACTIVATION",
"details": {
"balance": {
"type": "loyalty_card",
"total": 23,
"object": "balance",
"points": 23,
"balance": 23,
"operation_type": "MANUAL",
"related_object": {
"id": "v_bITntTcyfRHPvrOMgwdQVSlShsWRZu4v",
"type": "voucher"
}
},
"order": {
"id": "ord_0ff203bb8a0ca13337",
"source_id": null
},
"event": {
"id": "evcus_0ff203bb8d4ca13341",
"type": "customer.order.paid"
},
"earning_rule": {
"id": "ern_vjzc7A2IHoCUbl5lyO6kyJQM",
"source": {
"banner": "Here come your loyalty points"
}
},
"pending_points": {
"id": "lopp_0ffd9a0a87c8dd17c9",
"points": 23,
"details": {
"event": {
"id": "evcus_0ff203bb8d4ca13341",
"type": "customer.order.paid",
"category": "EFFECT",
"group_id": "v-0ff203bb84d36fe41a",
"entity_id": "cust_KiZa6C6R30sgqqpU76o6B7u0",
"created_at": "2025-01-07T14:16:01.312Z",
"event_source": {
"user": {
"id": "user_ypzfEcSAphSONMGJRlj6trzXKsh7FGX7"
},
"channel": "USER_PORTAL"
}
},
"order": {
"id": "ord_0ff203bb8a0ca13337",
"source_id": null
},
"earning_rule": {
"id": "ern_vjzc7A2IHoCUbl5lyO6kyJQM",
"source": {
"banner": "Here come your loyalty points"
}
}
},
"order_id": "ord_0ff203bb8a0ca13337",
"created_at": "2025-01-07T14:16:02.296Z",
"voucher_id": "v_bITntTcyfRHPvrOMgwdQVSlShsWRZu4v",
"campaign_id": "camp_E14SFSXh2JueXgZ0wFarf3jU",
"customer_id": "cust_KiZa6C6R30sgqqpU76o6B7u0",
"activates_at": "2025-01-16"
}
},
"related_transaction_id": null,
"created_at": "2025-01-08T14:08:34.127Z"
},
"pending_points": {
"id": "lopp_0ffd9a0a87c8dd17c9",
"voucher_id": "v_bITntTcyfRHPvrOMgwdQVSlShsWRZu4v",
"campaign_id": "camp_E14SFSXh2JueXgZ0wFarf3jU",
"customer_id": "cust_KiZa6C6R30sgqqpU76o6B7u0",
"order_id": "ord_0ff203bb8a0ca13337",
"points": 23,
"activates_at": "2025-01-16",
"details": {
"event": {
"id": "evcus_0ff203bb8d4ca13341",
"type": "customer.order.paid",
"group_id": "v-0ff203bb84d36fe41a",
"entity_id": "cust_KiZa6C6R30sgqqpU76o6B7u0",
"created_at": "2025-01-07T14:16:01.312Z",
"category": "EFFECT",
"event_source": {
"channel": "USER_PORTAL",
"user": {
"id": "user_ypzfEcSAphSONMGJRlj6trzXKsh7FGX7"
}
}
},
"earning_rule": {
"id": "ern_vjzc7A2IHoCUbl5lyO6kyJQM",
"source": {
"banner": "Here come your loyalty points"
}
},
"order": {
"id": "ord_0ff203bb8a0ca13337",
"source_id": null
}
},
"created_at": "2025-01-07T14:16:02.296Z"
}
}TheDocumentation Index
Fetch the complete documentation index at: https://docs.voucherify.io/llms.txt
Use this file to discover all available pages before exploring further.
EVENTS.VOUCHER.LOYALTY_CARD.PENDING_POINTS.ACTIVATED event indicates that loyalty pending points have been successfully activated and added to a customer’s loyalty card associated with a voucher. The pending points can be activated automatically after a predefined time set in days or manually with the POST Activate Member Pending Points endpoint.
This event is used in a webhook configured in Project settings in Voucherify dashboard.
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Introduction to webhooks page.
Body
application/json
Event data object schema for voucher.loyalty_card.pending_points.activated.
Simplified customer data.
Show child attributes
Show child attributes
Simplified campaign data.
Show child attributes
Show child attributes
Simplified voucher data.
Show child attributes
Show child attributes
Contains information on how the balance was affected by the transaction.
Show child attributes
Show child attributes
Order information.
Show child attributes
Show child attributes
Transaction details of the voucher.
Show child attributes
Show child attributes
Contains details about the pending point entry.
Show child attributes
Show child attributes
Response
Webhook accepted
Last modified on January 27, 2026
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