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WEBHOOK
EVENTS.VOUCHER.PUBLISHED
{
  "customer": {
    "id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "name": "Jack Webhook",
    "email": null,
    "source_id": "jck-wbhk",
    "metadata": {
      "region": "EMEA"
    },
    "object": "customer"
  },
  "campaign": {
    "id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
    "name": "Loyalty programme",
    "campaign_type": "LOYALTY_PROGRAM",
    "type": "AUTO_UPDATE",
    "is_referral_code": false,
    "voucher": {
      "type": "LOYALTY_CARD",
      "loyalty_card": {
        "points": 0
      },
      "redemption": {
        "quantity": null,
        "redeemed_quantity": 0
      },
      "code_config": {
        "length": 8,
        "prefix": "",
        "charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
        "pattern": "########",
        "postfix": ""
      }
    },
    "auto_join": true,
    "join_once": true,
    "active": true,
    "category_id": null,
    "created_at": "2024-01-18T15:18:38.577044Z",
    "object": "campaign"
  },
  "publication": {
    "id": "pub_mLP4jygSMXfVejD3T9DmpsvHYah0Nd0I",
    "object": "publication",
    "created_at": "2024-01-18T15:19:26.594000Z",
    "customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "tracking_id": "jck-wbhk",
    "metadata": {},
    "channel": "Automation",
    "source_id": null,
    "result": "SUCCESS",
    "customer": {
      "id": "cust_IdgAFZxYwwHctOk9pPuMu308",
      "source_id": "jck-wbhk",
      "name": "Jack Webhook",
      "address": null,
      "summary": null,
      "loyalty": null,
      "referrals": null,
      "metadata": {
        "region": "EMEA"
      },
      "object": "customer"
    },
    "vouchers_id": [
      "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw"
    ]
  },
  "voucher": {
    "id": "v_hjQhSsitD6lAATASbRV1Ef7dUCjpy0iw",
    "code": "L0y4L",
    "loyalty_card": {
      "points": 0,
      "balance": 0
    },
    "type": "LOYALTY_CARD",
    "campaign": "Loyalty programme",
    "campaign_id": "camp_AQZ1GLRlbGaC2dETd31VbJQ9",
    "is_referral_code": false,
    "holder_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "category_id": null,
    "active": true,
    "created_at": "2024-01-18T15:18:39.015000Z",
    "updated_at": "2024-01-18T15:19:26.501570Z",
    "redemption": {
      "quantity": null,
      "redeemed_quantity": 0,
      "redeemed_points": 0
    },
    "object": "voucher"
  },
  "created_at": "2024-01-18T15:19:26.595Z"
}
The EVENTS.VOUCHER.PUBLISHED event indicates that a voucher has been successfully published to a customer. The webhook includes, among others, the following details:
  • URLs to the voucher’s assets, such as QR code and barcode images,
  • Associated campaign and its type,
  • Expiration date.
This event is used in a webhook configured in Project settings in Voucherify dashboard.
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Introduction to webhooks page.

Body

application/json

Event data object schema for voucher.published.

​
customer
Simple Customer · object

Simplified customer data.

​
campaign
Simple Campaign · object

Simplified campaign data.

​
publication
List Publications Item Base · object
​
voucher
Simple Voucher · object

Simplified voucher data.

​
created_at
string<date-time>

Timestamp representing the date and time when the redemption succeeded in the ISO 8601 format.

Example:

"2024-01-01T11:11:11.111Z"

Response

Webhook accepted

Last modified on October 16, 2025