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Use this guide to send Loyalty v2 events to an external application with a workflow.
PrerequisitesPrepare:
  • An active Loyalty v2 program.
  • An endpoint that accepts HTTP POST requests.
  • A webhook secret key if you want to verify signatures.

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Create and publish a workflow

Go to the Workflows section in the Dashboard.
1

Create the workflow

In Workflows, click Create workflow.Enter a Name and an optional Description. Click Save draft to open the canvas.
2

Add a trigger

From Building blocks, drag a trigger, like Loyalty transaction or Loyalty activity, onto the canvas.Click on the trigger. Use the right panel to choose its group and event. Loyalty transaction triggers also include a status filter.
3

Add an action

From Actions, drag an action, like Webhook callout, onto the canvas. Click on the action and enter its Endpoint URL.The URL must use http or https. You can also add up to 10 custom headers.
4

Connect the building blocks

Drag a line from the trigger’s right output. Connect it to the left input of an action.A trigger can connect to several webhook callouts. A webhook callout can also accept several triggers.
5

Save and publish

Click Save to store your changes. Saving does not start the workflow.Click Publish after the graph is complete. Set the published workflow to Active.
The workflow status is Active. Matching Loyalty v2 events can now start a workflow run.

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Verify webhook signatures

Generate a secret in Project settings > Webhooks. Validate the x-voucherify-signature header when your endpoint receives a callout. Read Webhook authentication for signature verification examples.

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Deactivate a workflow

Set a published workflow to Inactive to stop new runs. Deactivation does not cancel runs that have already started. Read Deactivation and version behavior for details.

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Next steps

Go to the following pages for more information:
Last modified on September 25, 2026