curl --request POST \
--url https://{cluster}.voucherify.io/v2/loyalties/programs/{programId}/members/{memberId}/deactivate \
--header 'X-App-Id: <api-key>' \
--header 'X-App-Token: <api-key>'{
"id": "lmbr_128f962dbc8c4ba5dc",
"customer_id": "cust_6onRrs4kCnvSVrTs5YtDPFBG",
"program_id": "lprg_128f58429f4c4bf7b2",
"status": "INACTIVE",
"metadata": {},
"created_at": "2026-06-11T15:59:41.298Z",
"updated_at": "2026-09-02T17:17:24.129Z",
"object": "member"
}Deactivate program member
Moves an ACTIVE member to INACTIVE and sets updated_at. Records a vl.member.deactivated activity. An INACTIVE member can’t earn or spend points. No request body.
Returns the member without a cards array.
Returns 404 when the program doesn’t exist, or when the member doesn’t exist in that program. The program is checked first. A DELETED member returns 404. Returns 400 with key invalid_state_transition when the member is already INACTIVE.
curl --request POST \
--url https://{cluster}.voucherify.io/v2/loyalties/programs/{programId}/members/{memberId}/deactivate \
--header 'X-App-Id: <api-key>' \
--header 'X-App-Token: <api-key>'{
"id": "lmbr_128f962dbc8c4ba5dc",
"customer_id": "cust_6onRrs4kCnvSVrTs5YtDPFBG",
"program_id": "lprg_128f58429f4c4bf7b2",
"status": "INACTIVE",
"metadata": {},
"created_at": "2026-06-11T15:59:41.298Z",
"updated_at": "2026-09-02T17:17:24.129Z",
"object": "member"
}Authorizations
Path Parameters
Identifies the loyalty program. Unique identifier in lprg_[a-f0-9]+ format.
^lprg_[a-f0-9]+$Identifies the member. Unique identifier in lmbr_[a-f0-9]+ format.
^lmbr_[a-f0-9]+$Response
The deactivated member, without cards. Status is always INACTIVE.
Response body schema for POST /v2/loyalties/programs/{programId}/members/{memberId}/deactivate. On success, status is always INACTIVE.
Identifies the member.
^lmbr_[a-f0-9]+$Identifies the enrolled customer.
^cust_[a-zA-Z0-9]+Identifies the loyalty program.
^lprg_[a-f0-9]+$Current member status. Allowed values: ACTIVE, INACTIVE, DELETED. INACTIVE members cannot earn points or redeem rewards.
ACTIVE, INACTIVE, DELETED Stores custom member metadata. Empty object when none is set.
Records when the member was created (ISO 8601).
Records the last update (ISO 8601). null if the member has never been updated.
Object type. Always member.
"member"