{
"member": {
"id": "lmbr_91f6b2e84a37",
"customer_id": "cust_7LvqCsUB9c8WyFP8JaLXchtF",
"program_id": "lprg_3e8a1c74d952",
"status": "INACTIVE",
"metadata": {
"preferred_store": "Warsaw"
},
"created_at": "2026-08-21T09:15:43.091Z",
"updated_at": "2026-09-07T08:35:42.168Z",
"object": "member"
},
"program": {
"id": "lprg_3e8a1c74d952",
"name": "Coffee Club",
"status": "ACTIVE",
"start_date": "2026-01-01T00:00:00.000Z",
"end_date": null,
"validity_hours": {
"type": "ANY_TIME"
},
"metadata": {},
"created_at": "2025-12-10T11:24:07.635Z",
"updated_at": "2025-12-15T08:41:29.182Z",
"object": "program"
}
}Member deactivated
Event data sent for a Loyalty v2 vl.member.deactivated activity handled by Workflows
WEBHOOK
vl.member.deactivated
{
"member": {
"id": "lmbr_91f6b2e84a37",
"customer_id": "cust_7LvqCsUB9c8WyFP8JaLXchtF",
"program_id": "lprg_3e8a1c74d952",
"status": "INACTIVE",
"metadata": {
"preferred_store": "Warsaw"
},
"created_at": "2026-08-21T09:15:43.091Z",
"updated_at": "2026-09-07T08:35:42.168Z",
"object": "member"
},
"program": {
"id": "lprg_3e8a1c74d952",
"name": "Coffee Club",
"status": "ACTIVE",
"start_date": "2026-01-01T00:00:00.000Z",
"end_date": null,
"validity_hours": {
"type": "ANY_TIME"
},
"metadata": {},
"created_at": "2025-12-10T11:24:07.635Z",
"updated_at": "2025-12-15T08:41:29.182Z",
"object": "program"
}
}The
This event can trigger a workflow when Loyalty activity is configured with the Members group and the
vl.member.deactivated event indicates that a Loyalty v2 program member was deactivated.
This page documents only the event data nested under
data. See Introduction to webhooks for the shared webhook structure, and Workflows webhooks for the full Workflows webhook payload.vl.member.deactivated activity type. If the workflow reaches a Webhook callout action, Voucherify sends a webhook to the action’s target URL.
Workflows send this activity in the data.trigger object.Body
application/json
Response
Webhook accepted
Last modified on September 25, 2026

