{
"member": {
"id": "lmbr_91f6b2e84a37",
"customer_id": "cust_7LvqCsUB9c8WyFP8JaLXchtF",
"program_id": "lprg_3e8a1c74d952",
"status": "DELETED",
"metadata": {
"preferred_store": "Warsaw"
},
"created_at": "2026-08-21T09:15:43.091Z",
"updated_at": "2026-09-07T08:25:37.602Z",
"object": "member"
},
"program": {
"id": "lprg_3e8a1c74d952",
"name": "Coffee Club",
"status": "ACTIVE",
"start_date": "2026-01-01T00:00:00.000Z",
"end_date": null,
"validity_hours": {
"type": "ANY_TIME"
},
"metadata": {},
"created_at": "2025-12-10T11:24:07.635Z",
"updated_at": "2025-12-15T08:41:29.182Z",
"object": "program"
}
}Member deleted
Event data sent for a Loyalty v2 vl.member.deleted activity handled by Workflows
WEBHOOK
vl.member.deleted
{
"member": {
"id": "lmbr_91f6b2e84a37",
"customer_id": "cust_7LvqCsUB9c8WyFP8JaLXchtF",
"program_id": "lprg_3e8a1c74d952",
"status": "DELETED",
"metadata": {
"preferred_store": "Warsaw"
},
"created_at": "2026-08-21T09:15:43.091Z",
"updated_at": "2026-09-07T08:25:37.602Z",
"object": "member"
},
"program": {
"id": "lprg_3e8a1c74d952",
"name": "Coffee Club",
"status": "ACTIVE",
"start_date": "2026-01-01T00:00:00.000Z",
"end_date": null,
"validity_hours": {
"type": "ANY_TIME"
},
"metadata": {},
"created_at": "2025-12-10T11:24:07.635Z",
"updated_at": "2025-12-15T08:41:29.182Z",
"object": "program"
}
}The
This event can trigger a workflow when Loyalty activity is configured with the Members group and the
vl.member.deleted event indicates that a Loyalty v2 program member was deleted.
This page documents only the event data nested under
data. See Introduction to webhooks for the shared webhook structure, and Workflows webhooks for the full Workflows webhook payload.vl.member.deleted activity type. If the workflow reaches a Webhook callout action, Voucherify sends a webhook to the action’s target URL.
Workflows send this activity in the data.trigger object.
Deleting a member also creates a separate vl.member.card.unassigned activity for each card unassigned during deletion. Card details are not included in the vl.member.deleted event data.
Use the Member card unassigned event to get details about the unassigned member cards.Body
application/json
Response
Webhook accepted
Last modified on September 25, 2026