{
"member": {
"id": "lmbr_91f6b2e84a37",
"customer_id": "cust_7LvqCsUB9c8WyFP8JaLXchtF",
"program_id": "lprg_3e8a1c74d952",
"status": "DELETED",
"metadata": {
"signup_channel": "mobile_app"
},
"created_at": "2026-09-09T10:15:43.091Z",
"updated_at": "2026-09-09T10:16:12.284Z",
"object": "member"
},
"card": {
"id": "lcrd_28c4e7b195fa",
"program_id": "lprg_3e8a1c74d952",
"card_definition_id": "lcdef_6a2d9f41c783",
"card_type": "INDIVIDUAL",
"code": "COFFEE-001",
"customer_id": "cust_7LvqCsUB9c8WyFP8JaLXchtF",
"member_id": "lmbr_91f6b2e84a37",
"lifetime_bucket": {
"points": {
"total": 250,
"earned": 250,
"added": 0,
"purchased": 0,
"purchased_reversed": 0,
"subtracted": 0,
"expired": 0,
"spent": 0,
"refunded": 0,
"returned": 0,
"locked": 0,
"unlocked": 0
},
"pending_points": {
"total": 0,
"activated": 0,
"canceled": 0
}
},
"balance": {
"points": 250,
"pending_points": 0
},
"created_at": "2026-09-09T10:15:43.091Z",
"updated_at": "2026-09-09T10:16:12.284Z",
"object": "card"
},
"member_card": {
"member_role": "OWNER",
"created_at": "2026-09-09T10:15:43.091Z",
"card": {
"id": "lcrd_28c4e7b195fa",
"card_definition_id": "lcdef_6a2d9f41c783",
"card_type": "INDIVIDUAL",
"code": "COFFEE-001",
"lifetime_bucket": {
"points": {
"total": 250,
"earned": 250,
"added": 0,
"purchased": 0,
"purchased_reversed": 0,
"subtracted": 0,
"expired": 0,
"spent": 0,
"refunded": 0,
"returned": 0,
"locked": 0,
"unlocked": 0
},
"pending_points": {
"total": 0,
"activated": 0,
"canceled": 0
}
},
"balance": {
"points": 250,
"pending_points": 0
},
"next_expiration": null,
"next_activation": null,
"object": "card"
},
"object": "member_card"
},
"program": {
"id": "lprg_3e8a1c74d952",
"name": "Coffee Club",
"status": "ACTIVE",
"start_date": "2026-01-01T00:00:00.000Z",
"end_date": null,
"validity_hours": {
"type": "ANY_TIME"
},
"metadata": {
"region": "EMEA"
},
"created_at": "2026-01-01T09:00:00.000Z",
"updated_at": "2026-09-09T10:16:12.284Z",
"object": "program"
}
}Card unassigned
Event data sent for a Loyalty v2 vl.card.unassigned activity handled by Workflows
WEBHOOK
vl.card.unassigned
{
"member": {
"id": "lmbr_91f6b2e84a37",
"customer_id": "cust_7LvqCsUB9c8WyFP8JaLXchtF",
"program_id": "lprg_3e8a1c74d952",
"status": "DELETED",
"metadata": {
"signup_channel": "mobile_app"
},
"created_at": "2026-09-09T10:15:43.091Z",
"updated_at": "2026-09-09T10:16:12.284Z",
"object": "member"
},
"card": {
"id": "lcrd_28c4e7b195fa",
"program_id": "lprg_3e8a1c74d952",
"card_definition_id": "lcdef_6a2d9f41c783",
"card_type": "INDIVIDUAL",
"code": "COFFEE-001",
"customer_id": "cust_7LvqCsUB9c8WyFP8JaLXchtF",
"member_id": "lmbr_91f6b2e84a37",
"lifetime_bucket": {
"points": {
"total": 250,
"earned": 250,
"added": 0,
"purchased": 0,
"purchased_reversed": 0,
"subtracted": 0,
"expired": 0,
"spent": 0,
"refunded": 0,
"returned": 0,
"locked": 0,
"unlocked": 0
},
"pending_points": {
"total": 0,
"activated": 0,
"canceled": 0
}
},
"balance": {
"points": 250,
"pending_points": 0
},
"created_at": "2026-09-09T10:15:43.091Z",
"updated_at": "2026-09-09T10:16:12.284Z",
"object": "card"
},
"member_card": {
"member_role": "OWNER",
"created_at": "2026-09-09T10:15:43.091Z",
"card": {
"id": "lcrd_28c4e7b195fa",
"card_definition_id": "lcdef_6a2d9f41c783",
"card_type": "INDIVIDUAL",
"code": "COFFEE-001",
"lifetime_bucket": {
"points": {
"total": 250,
"earned": 250,
"added": 0,
"purchased": 0,
"purchased_reversed": 0,
"subtracted": 0,
"expired": 0,
"spent": 0,
"refunded": 0,
"returned": 0,
"locked": 0,
"unlocked": 0
},
"pending_points": {
"total": 0,
"activated": 0,
"canceled": 0
}
},
"balance": {
"points": 250,
"pending_points": 0
},
"next_expiration": null,
"next_activation": null,
"object": "card"
},
"object": "member_card"
},
"program": {
"id": "lprg_3e8a1c74d952",
"name": "Coffee Club",
"status": "ACTIVE",
"start_date": "2026-01-01T00:00:00.000Z",
"end_date": null,
"validity_hours": {
"type": "ANY_TIME"
},
"metadata": {
"region": "EMEA"
},
"created_at": "2026-01-01T09:00:00.000Z",
"updated_at": "2026-09-09T10:16:12.284Z",
"object": "program"
}
}The
This event can trigger a workflow when Loyalty activity is configured with the Cards group and the
vl.card.unassigned event indicates that Voucherify removed a Loyalty v2 card assignment from a program member, for example when deleting the member. The card itself is not deleted.
This page documents only the event data nested under
data. See Introduction to webhooks for the shared webhook structure, and Workflows webhooks for the full Workflows webhook payload.vl.card.unassigned activity type. If the workflow reaches a Webhook callout action, Voucherify sends a webhook to the action’s target URL.
The example shows the content of data. It contains snapshots recorded with the activity. It is not wrapped in an activity property.
Voucherify also records a separate vl.member.card.unassigned activity for the same unassignment. Use the Member card unassigned event to handle that event type. The card snapshot contains the code value available when the assignment was removed.Body
application/json
Event data object schema for vl.card.unassigned.
Loyalty v2 card snapshot recorded with the activity.
Show child attributes
Show child attributes
Loyalty v2 program member snapshot recorded with the activity.
Show child attributes
Show child attributes
Member assignment to a Loyalty v2 card.
Show child attributes
Show child attributes
Loyalty v2 program snapshot recorded with the activity.
Show child attributes
Show child attributes
Response
Webhook accepted
Last modified on September 25, 2026