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WEBHOOK
The EVALUATION_REFRESHED event indicates that a Loyalty v2 tier evaluation was refreshed without changing the member’s tier.
This page documents only the event data nested under data. See Introduction to webhooks for the shared webhook structure, and Workflows webhooks for the full Workflows webhook payload.
This event can trigger a workflow when Loyalty transaction is configured with the Tier transactions group and the EVALUATION_REFRESHED transaction type. If the workflow reaches a Webhook callout action, Voucherify sends a webhook to the action’s target URL. Workflows send this transaction in the data.trigger object. The example uses the APPROVED status. A workflow can filter the trigger by transaction status: PENDING, APPROVED, or REJECTED. The matched status is available in data.trigger.transaction.status; it does not create a separate event type. details.tier_from and details.start_at are null. details.tier_to is the current tier ID.

Body

application/json

Event data object schema for EVALUATION_REFRESHED.

transaction
Loyalty Tier EvaluationRefreshed Transaction · object
required

A Loyalty v2 tier transaction with the EVALUATION_REFRESHED type.

Response

Webhook accepted

Last modified on September 25, 2026