{
"transaction": {
"id": "lctx_0fd2f5a39b461",
"card_id": "lcrd_28c4e7b195fa",
"program_id": "lprg_3e8a1c74d952",
"member_id": "lmbr_91f6b2e84a37",
"card_definition_id": "lcdef_6a2d9f41c783",
"card_type": "INDIVIDUAL",
"type": "POINTS_REFUNDED",
"details": {
"reason": "Order item returned",
"rejection": null,
"metadata": {},
"points": {
"total": 40
}
},
"status": "APPROVED",
"created_at": "2026-09-07T09:15:43.091Z",
"updated_at": "2026-09-07T09:15:43.284Z",
"object": "card_transaction"
}
}Points refunded
Event data sent for a Loyalty v2 POINTS_REFUNDED transaction handled by Workflows
WEBHOOK
POINTS_REFUNDED
{
"transaction": {
"id": "lctx_0fd2f5a39b461",
"card_id": "lcrd_28c4e7b195fa",
"program_id": "lprg_3e8a1c74d952",
"member_id": "lmbr_91f6b2e84a37",
"card_definition_id": "lcdef_6a2d9f41c783",
"card_type": "INDIVIDUAL",
"type": "POINTS_REFUNDED",
"details": {
"reason": "Order item returned",
"rejection": null,
"metadata": {},
"points": {
"total": 40
}
},
"status": "APPROVED",
"created_at": "2026-09-07T09:15:43.091Z",
"updated_at": "2026-09-07T09:15:43.284Z",
"object": "card_transaction"
}
}The
This event can trigger a workflow when Loyalty transaction is configured with the Card transactions group and the
POINTS_REFUNDED event indicates that points previously earned for a purchase were refunded from a Loyalty v2 card.
This page documents only the event data nested under
data. See Introduction to webhooks for the shared webhook structure, and Workflows webhooks for the full Workflows webhook payload.POINTS_REFUNDED transaction type. If the workflow reaches a Webhook callout action, Voucherify sends a webhook to the action’s target URL.
Workflows send this transaction in the data.trigger object. The example uses the APPROVED status. A workflow can filter the trigger by transaction status: PENDING or APPROVED. The matched status is available in data.trigger.transaction.status; it does not create a separate event type.Body
application/json
Event data object schema for POINTS_REFUNDED.
A Loyalty v2 card transaction with the POINTS_REFUNDED type.
Show child attributes
Show child attributes
Response
Webhook accepted
Last modified on September 25, 2026