{
"tier_structure": {
"id": "lts_3e8a1c74d952",
"name": "Coffee Club tiers",
"type": "POINT_BALANCE",
"point_balance": {
"card_definition_id": "lcdef_6a2d9f41c783"
},
"expiration": {
"type": "NO_RETENTION"
},
"downgrade": {
"type": "SINGLE_LEVEL"
},
"metadata": {
"region": "EMEA"
},
"status": "ACTIVE",
"created_at": "2026-09-09T10:15:43.091Z",
"updated_at": "2026-09-09T10:16:12.284Z",
"object": "tier_structure"
},
"tier": {
"id": "lt_91f6b2e84a37",
"tier_structure_id": "lts_3e8a1c74d952",
"name": "Gold",
"qualification_rules": {
"type": "POINTS",
"points": {
"min_value": 1000,
"max_value": 4999
}
},
"downgrade": {},
"points_expiration": {
"type": "INHERIT"
},
"metadata": {
"color": "gold"
},
"created_at": "2026-09-09T10:15:43.091Z",
"updated_at": null,
"object": "tier"
}
}Tier created
Event data sent for a Loyalty v2 vl.tier_structure.tier.created activity handled by Workflows
WEBHOOK
vl.tier_structure.tier.created
{
"tier_structure": {
"id": "lts_3e8a1c74d952",
"name": "Coffee Club tiers",
"type": "POINT_BALANCE",
"point_balance": {
"card_definition_id": "lcdef_6a2d9f41c783"
},
"expiration": {
"type": "NO_RETENTION"
},
"downgrade": {
"type": "SINGLE_LEVEL"
},
"metadata": {
"region": "EMEA"
},
"status": "ACTIVE",
"created_at": "2026-09-09T10:15:43.091Z",
"updated_at": "2026-09-09T10:16:12.284Z",
"object": "tier_structure"
},
"tier": {
"id": "lt_91f6b2e84a37",
"tier_structure_id": "lts_3e8a1c74d952",
"name": "Gold",
"qualification_rules": {
"type": "POINTS",
"points": {
"min_value": 1000,
"max_value": 4999
}
},
"downgrade": {},
"points_expiration": {
"type": "INHERIT"
},
"metadata": {
"color": "gold"
},
"created_at": "2026-09-09T10:15:43.091Z",
"updated_at": null,
"object": "tier"
}
}The
This event can trigger a workflow when Loyalty activity is configured with the Tier structures group and the
vl.tier_structure.tier.created event indicates that a tier in a Loyalty v2 tier structure was created.
This page documents only the event data nested under
data. See Introduction to webhooks for the shared webhook structure, and Workflows webhooks for the full Workflows webhook payload.vl.tier_structure.tier.created activity type. If the workflow reaches a Webhook callout action, Voucherify sends a webhook to the action’s target URL.
The example shows the content of data. It contains snapshots recorded with the activity. It is not wrapped in an activity property.Last modified on September 25, 2026

