> ## Documentation Index > Fetch the complete documentation index at: https://docs.voucherify.io/llms.txt > Use this file to discover all available pages before exploring further. # Deactivate program member > Moves the member to `INACTIVE` status and records a `vl.member.deactivated` activity. No request body. Returns `404` when the program or member does not exist. Returns `400` (`invalid_state_transition`) when the member cannot be deactivated from its current status. ## OpenAPI ````yaml /openapi/loyalties-v2.json post /v2/loyalties/programs/{programId}/members/{memberId}/deactivate openapi: 3.1.0 info: title: Voucherify Loyalty v2 API version: 2.0.0 description: >- Complete OpenAPI specification for the Voucherify Loyalty v2 API. All endpoints require the LOYALTY_V2 feature flag. Combined from per-domain specs: programs.yaml, members.yaml, program-operations.yaml, card-definitions.yaml, earning-rules.yaml, tier-structures.yaml, benefits.yaml, rewards.yaml, examine.yaml servers: - url: '{protocol}://{host}' variables: protocol: default: https enum: - https - http host: default: api.voucherify.io security: - X-App-Id: [] X-App-Token: [] - bearerAuth: [] tags: - name: Programs description: >- Loyalty program CRUD, lifecycle management, program-scoped resource assignments (card definitions, earning rules, rewards, tier structures), member management (create, list, get, update, activate, deactivate, delete), membership retrieval (member + program + cards with tier progress, by customer ID, customer source ID, or member ID), card operations (points adjustment, pending points, expiring points, transactions), reward purchases, and activity history. - name: Card definitions description: >- CRUD operations, lifecycle management, and activity history for card definitions. Card definitions describe the configuration for loyalty cards, including code generation, points expiration, earning/spending limits, pending points, refunds, and balance settings. - name: Earning rules description: >- Manage earning rules that define how customers earn points or receive incentives based on triggers (events, segments, custom events). Includes CRUD, lifecycle, and activity history. - name: Tier structures description: >- CRUD operations, lifecycle management, and activity history for tier structures. Includes nested tier definitions (create, list, update, delete) within tier structures. Tier structures define the tiering model for loyalty programs — how members qualify for and move between tiers. - name: Benefits description: >- Manage benefit definitions (fixed points, proportional points, material, digital). Includes CRUD, lifecycle transitions, and activity history. - name: Rewards description: >- CRUD, lifecycle operations, and activity history for reward definitions. Rewards can be material (product/SKU) or digital (discount coupons, gift vouchers). - name: Examine description: >- Evaluation endpoints that estimate earning opportunities and reward availability for a customer across their loyalty program memberships, without side effects. paths: /v2/loyalties/programs/{programId}/members/{memberId}/deactivate: parameters: - name: programId in: path required: true description: >- Identifies the loyalty program. Unique identifier in `lprg_[a-f0-9]+` format. schema: type: string pattern: ^lprg_[a-f0-9]+$ - name: memberId in: path required: true description: Identifies the member. Unique identifier in `lmbr_[a-f0-9]+` format. schema: type: string pattern: ^lmbr_[a-f0-9]+$ post: tags: - Programs summary: Deactivate program member description: >- Moves the member to `INACTIVE` status and records a `vl.member.deactivated` activity. No request body. Returns `404` when the program or member does not exist. Returns `400` (`invalid_state_transition`) when the member cannot be deactivated from its current status. operationId: deactivateProgramMember responses: '200': description: The deactivated member, without cards. Status is always `INACTIVE`. content: application/json: schema: $ref: >- #/components/schemas/LoyaltiesProgramsMembersDeactivateResponseBody examples: Deactivated active member: value: id: lmbr_128f962dbc8c4ba5dc customer_id: cust_6onRrs4kCnvSVrTs5YtDPFBG program_id: lprg_128f58429f4c4bf7b2 status: INACTIVE metadata: {} created_at: '2026-06-11T15:59:41.298Z' updated_at: '2026-09-02T17:17:24.129Z' object: member '400': description: >- Invalid state transition. Member cannot be deactivated from its current status. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' examples: Deactivate inactive member: value: code: 400 key: invalid_state_transition message: Invalid state transition details: >- Cannot deactivate member 'lmbr_128f962dbc8c4ba5dc' from current state: 'INACTIVE' request_id: v-12fa842a736406741d '404': description: Resource (program or member) not found. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' examples: Member not found: value: code: 404 key: not_found message: Resource not found details: Cannot find member with id lmbr_128f96dbc8c4ba5dc request_id: v-12fa7be05741a8148b resource_id: lmbr_128f96dbc8c4ba5dc resource_type: member Program not found: value: code: 404 key: not_found message: Resource not found details: Cannot find program with id lprg_128f58429f4cbf7b2 request_id: v-12fa7bb9c8240663c4 resource_id: lprg_128f58429f4cbf7b2 resource_type: program '500': description: Internal server error. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' components: schemas: LoyaltiesProgramsMembersDeactivateResponseBody: title: Loyalties Programs Members Deactivate Response Body type: object description: >- Response body schema for **POST** `/v2/loyalties/programs/{programId}/members/{memberId}/deactivate`. On success, `status` is always `INACTIVE`. allOf: - $ref: '#/components/schemas/Member' ErrorResponse: type: object description: Standard error response returned by all Loyalty v2 endpoints. properties: code: type: integer description: HTTP status code of the error. key: type: string description: Machine-readable error key. message: type: string description: Human-readable error message. details: type: string description: Additional details about the error. request_id: type: string description: Unique identifier of the request that produced the error. resource_id: type: string description: Unique identifier of the resource that produced the error. resource_type: type: string description: Type of the resource that produced the error. Member: type: object description: A loyalty program member. properties: id: type: string pattern: ^lmbr_[a-f0-9]+$ description: Identifies the member. customer_id: type: string pattern: ^cust_[a-zA-Z0-9]+ description: Identifies the enrolled customer. program_id: type: string pattern: ^lprg_[a-f0-9]+$ description: Identifies the loyalty program. status: type: string enum: - ACTIVE - INACTIVE - DELETED description: >- Current member status. Allowed values: `ACTIVE`, `INACTIVE`, `DELETED`. `INACTIVE` members cannot earn points or redeem rewards. metadata: type: object description: Stores custom member metadata. Empty object when none is set. created_at: type: string format: date-time description: Records when the member was created (ISO 8601). updated_at: type: - string - 'null' format: date-time description: >- Records the last update (ISO 8601). `null` if the member has never been updated. object: type: string const: member description: Object type. Always `member`. required: - id - customer_id - program_id - status - metadata - created_at - updated_at - object securitySchemes: X-App-Id: type: apiKey name: X-App-Id in: header X-App-Token: type: apiKey name: X-App-Token in: header bearerAuth: type: http scheme: bearer bearerFormat: JWT ````