> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voucherify.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Loyalty Tier Prolonged

The `EVENTS.CUSTOMER.LOYALTY.TIER.PROLONGED` event indicates that a customer has remained on a loyalty tier or a specific tier in a loyalty campaign under campaign rules even though they no longer qualify for it.

This event is used in a webhook configured in Distributions in Voucherify dashboard.

<Note>This page documents only the event. If you need more details about the webhook payload data that includes this event, go to [Introduction to webhooks](/api-reference/introduction-to-webhooks "Introduction to webhooks v2024-01-01") page.</Note>


## OpenAPI

````yaml /openapi-events/events-customer.json webhook EVENTS.CUSTOMER.LOYALTY.TIER.PROLONGED
openapi: 3.1.0
info:
  title: Events - Events customer
  version: '2024-01-01'
  description: ''
servers: []
security: []
paths: {}

````